Great location in Kanchanaburi. Tranquil setting. Large room (aware two sizes)

Rooms were very dark. Despite advertising as 24hr access and checkout they made us checkout at 08.30 saying we could use another shower at 13.00 when we would be returning from our morning elephant trip. On return however they tried to get us to use the poolside (open) shower and change in toilet. Did let us use another room in the end - don’t advertise as no checkout time and then change the boundaries! Service in the restaurant was very slow - over an hour for our food to arrive. Suspect only one chef. Tasty when it came.

Amazing experience at U Inchantree. The hotel is located next to the River Kwai and recreates a romantic and relaxing atmosphere. The staff is incredibly friendly.

Some guests with kids were rude and let the children scream or take the renting bikes to move inside the hotel. Totally inappropriate for the location and the type of hotel. They ruined the relax of our last dinner and also breakfast. I would suggest more strict rules with noisy guests.

We liked that the hotel is near the scenic river Kwai. The rooms were also very clean. Food at the peppers restaurant was also excellent. We had to leave the hotel early to catch a morning flight at Suvarnabhumi airport and the hotel kindly packed breakfast for us which was a very sweet gesture. All the staff were very helpful and friendly and I really appreciate them. One of them even entertained our kids when we were checking out places to go from the front desk staff. Highly recommended place to stay in Kanchanaburi!

The only thing really was that there was not enough bins in the room. There was only one small bin in the toilet.

We loved the natural setting, the spacious room and very comfortable bed. Breakfast selection was very good, plenty of options to suit all tastes and nationalities. Loved the location on the river although Terrace Bar was not available when we were there. Happy hour drinks was very pleasant with lovely views across the river and towards the bridge. The Inchantree "tree" itself was lovely.

Restaurant food was ok but menu showed many different white wine choices but only one was available. Couldn't buy by the glass, only a bottle. Our room had a single bed as well as the king and we thought a small table and 2 chairs would have been more useful as there was nowhere to sit other than on the beds although there was a bar stool and high table.

We enjoyed the property being on the river front. The sunsets were amazing both nights. We were surprised at how much there was to do in the area. We could have easily spent 5 nights and not gone everywhere we wanted. The pool was nice. The room was clean. There was one chair in the room. Two smaller chairs on the balcony. The bed was comfortable and we had two pillows each. We loved the walk in shower that was not a tub. They had a hotel sized fridge. The staff was terrific. They were friendly and were not intrusive on our comings and goings. They were clear on amenities and information about the property. The first night the restaurant was super busy. The man was running all over to serve people at the outdoor bar, pool, and restaurant. The food was wonderful the first night and so was the service. The outdoor area is staged for photos and the lighting is beautiful.

The rooms were on the smaller side, the water in the sink was warm but the water in the shower was cold. There was only one chair but not sure how to add another. The second night the food was over priced. They substituted food which was not equivalent. When someone is paying that price for a meal all substitutions should be explained and choices given to the customer. I would have changed my order. The service by one of the ladies was sweet. She was paying attention. It was not a busy night in the restaurant. We also thought there was going to be a Halloween menu but that was not the case. It would have been fun.

The location was great. Right on the river bend - you probably can’t get better than that in Kanchanaburi town. Morning or night the view was spectacular. Facilities were clean. Breakfast was too notch- possibly one of the best varieties and qualities I have seen for a while. I had a great time exploring the district from this place - walked to the train station, museums, bridge etc fairly easily.

Pool was small and awkwardly near the restaurant, also regularly full of children (which is fine but a little small if you like personal space and tranquility). Rooms was small but sufficient and clean. Bed and pillows were very comfortable. Shower temperature was either very hot or cold and water pressure sucked. Not an issue for me as I didn’t mind a cold shower after exploring in the heat but it was a random quirk that wouldn’t suit everyone.

Beautiful hotel. Incredible Rooms so relaxing Stunning location. Food amazing but expensive. Staff really lovely

We did a day trip On arrival and left our bags. We got back at around 4 pm and room was not ready. Then we were allocated the wrong room, not the interconnecting room we booked so we had to move the next day. I asked if they would offer a small compensation for example a bottle of wine with dinner, which they did but were clearly not happy. A really stunning hotel on the river Kwai just incredible.

The view of the river, the Kwai bridge and mountains in the background was stunning. Breakfast food was high quality with Thai and Western options. The pool was lovely and clean and there is an enormous old mango tree shading the main path area. It was dropping little ripe mangoes while we there. The rooms were impeccably clean, stylish comfortable.

The only mild inconvenience was that U Inchantree is a little far away from the main part of Kanchanaburi town and you need to wait a little longer when ordering a Grab due to its location. It was too hot to walk the distance when we visited in April.

The area is really quite and nice. Restaurant and pool have a great view and good food and drinks are offered by friendly staff. Very good breakfast, clean rooms and good location next to the train station. Really recommend this hotel as value for money is great. Pool is nicer and bigger than it seems on the pictures.

Facilities in the room could be updated, but value for money is still great.

Amazing hotel in Kanchanaburi ! Waking up and having breakfast with the view on the river Kwai is wonderful. If you ho to breakfast early around 7, you can even see the train passing on the River Kwai Bridge ! The bridge is at a walkable distance from the hotel so that’s great. The services are great : pool, restaurant, spa (reasonable price). Great experience and definetely recommend it !

To make it even more perfect I would add more seats/beds around the pool for every guest to enjoy it and I would add some table/platform in the bathroom to be able to put our own products.