The property is perfectly situated,a brief walk to the centre of bang tao, but also right on the beach. The staff are absolutely brilliant, Thai hospitality is unmatched. A free upgrade and a late check out as we were flying at midnight. Extremely clean and staff working 24/7 to maintain high levels of cleanliness and presentation.

The property was fantastic overall. However the only negatives I have is that the breakfast for the price point overall, is not Up to the 5 star standard of the hotel. I’ve seen people saying similar and tend to agree. We stayed one night in the Hyatt in Kamala for a similar price range and that breakfast was phenomenal. Other than this, 10/10

Nice pool and good breakfast, beach was clean👍

They checked us in at the beginning to a room with no ocean view, but i booked ocean view room and told that, after what they moved us later, so it’s not a big deal. The deal was that they required a 3000 deposit (not mentioned in booking) and only credit card, good that nearest atm is 6 minutes walk 😅

We were upgraded to a two bedroom villa with a private pool from the landmark suite that we booked. I think because I had indicated that we would not like to be affected by renovation noise which the resort is currently undergoing. They didn't have to but we really appreciated the offer. The villa was huge for the both of us and we had an amazing stay there! The staff were all amazing and very open with the pricing of their services. They offered to book a hotel taxi for us instead of taking the hotel transfer as it was 200 baht cheaper. We appreciated the honesty! Definitely will return for another stay!

Nil

This is my first time staying at Dusit after my friend's recommendation. Honestly, I can’t express my feelings as everything was excellent, from the warm reception, from the staff professionalism towards the smiley goodbye. The hotel is super clean, breakfast amazing & don’t miss the afternoon tea plz. Last, a big thanks to “Supaporn Pana” who kept calling & asking if we needed anything, even if she saw us walking around, she would greet us and make sure that everything was OK. For sure, I’ll come again.

NOTHING AT ALL

excellent breakfast and cocktail hour. Specialty dinners. The hotel gardens adjoining the beach provided plenty of shade to avoid being in the direct sunlight. Laguna golf nearby.....we played 3 rounds of golf, very nice and friendly. Lots of restaurants near to the hotel complex providing plenty of variety.

Afternoon tea was inadequate with a poor/limited selection of sandwiches. Too many russians both in the hotel and across Phuket.....they took most of the beach chairs very early in the morning!!!!

We had a fantastic stay at Dusit Thani Laguna. The staff were exceptionally friendly and attentive. Our room was spacious, spotless, and included a cozy balcony with a partial ocean view. The beach was just steps away, perfect for swimming and unwinding. Breakfast was outstanding, with a wide variety of delicious options, and the resort’s beautiful decor and lush flowers added to the serene ambiance. While the on-site restaurants were excellent but pricey, there are some nice local dining options within walking distance. We highly recommend Dusit resort for a peaceful and relaxing getaway!

While the resort has a few excellent restaurants, they are on the pricier side. Additionally, its location is a bit removed from the hustle and bustle of areas like Kamala Beach. However, there are a few local restaurants within a short walking distance (on the beach side - 200–300 meters) that provide some cheaper alternatives.

All the staff came across, during my stay, from the reception, to cleaners, to pool tower attendants, restaurant folk and everyone else, were all genuinely friendly, everyone you encountered, making your stay even more welcoming plus enjoyable. The breakfast was also really tasty and thoroughly enjoyed it each morning.

Even though the room service food options were great value, the quality of the food could have been better on some of the items ordered, i.e. not sure how totally fresh or clean some of the vegetables with one of the ordered curries were, versus the odd taste of them. Plus would have been great seeing alot more Thai food options on the room service as well. Along with the room I stayed in, the balcony had alot of bird droppings on the ledges and some on the floor of the balcony, I would have expected it to be cleaned away, at least after the next room cleaning but was the same condition throughout my 5 days stay there, which meant I hardly used the balcony.

beach kids club

rooms are very old and Grungy booked an ocean Room but couldn’t see the ocean - they moved us rooms were so old. towels linen . the crib they gave us was from the 60’s. sent it right back. my child can fall out and die. the kettle was from the 50’s will attach a pic

The beach ... okay ... there are security around the beach area, its clean and organized (towels, chairs and restaurante service) The room and the team cleaners ... very good The breakfast - really good

The swimming pool area: the team are not very well trained to handle the pool area ... not attentive when we request food or drinks around the pool area. I need to highlighter: the pool team, regarding towels delivery and attendants in the bar area, are super friendly and polite.

The hotel was wonderful - it felt authentic to the Thai culture and values and the staff were wonderful. Opened in 1987 its build and design quality has stood the test of time! The layout of the reception, Horizon lounge and communal entrance offering a direct view to the beach was very impressive! The bedrooms had USB sockets as well as the main power sockets for charging. All meals (breakfast included) lunch ( pool cafe) and dinner (room service) taken at the property were excellent value and quality. Staff were attentive warm and caring to guest needs. Option to purchase drinks and snacks on the beach from beach stalls at excellent value. Wonderful surroundings and fabulous central location for Laguna and the coast. We took the bus to the edge of the Laguna and walked into Porto Phuket which was easy and approximately 20 minute walk. Fantastic selection of local bars and cafes to trial!

Small suggestion for a minor Improvements - upgrade to a smart tv ( room 394) would enhance the in room experience with the option to watch global entertainment platforms! Some cosmetic damage ( fake tan spillage) to bedside cabinet marble top unsightly initially but soon overcome! We had previously researched and planned to return to Thailand after our first trip in 1989 to stay at this resort. Life and family took over- so delighted to be here some 35 years later and its charm is enduring!