Amazing location and great service, complemented by beautiful design and architecture !! The star of the staff was "Emmy', who heads up the service, truely the 'sole of the hotel', many thanks for making this a special and memorable holiday :-)

It was our second stay at the Mak Trat, the staff were excellent, helpful and attentive, Deer and Dream on reception are a great asset to the team and added to a really good experience, we stayed for 5 nights and ended up having dinner there most nights, this time the menu had been improved with all our choices available as logistically it’s not easy for any of the hotels on the island to achieve this, the cocktails are very good, breakfast was also tasty offering a good selection. We also took advantage of the reliable transport they offer to and from the speedboat at the pier, motor scooters are also available at a very fair price. The accommodation itself is excellent with beautiful large peaceful comfortable rooms with daily room service, we would not hesitate to book again, all the team speak English well especially on reception who are extremely helpful, kind and genuine. Service is critical to enhance the quality of your stay, the management have done well to achieve this!

Great staff. Extremely friendly and helpful. Really wonderful rooms/houses with fabulous sea view. Good breakfast buffet and restaurant. Solid wifi connection. Easy to rent scooters onsite to drive around the island. We had all dinners at the restaurant in the resort next door (Little Moon Dine and Café) - highly recommendable and really good food! Both Thai and pastas. Great coffee too.

The location is the only downside of The Mak Trat. It’s pretty much in the middle of nowhere, and the beach is not worth hanging out at.

Best hotel on all the islands! We had an incredible time. The pool and its view are outstanding, the breakfast buffet is very good for Thai standards, the staff is incredibly friendly. You can write them anytime on WhatsApp. The food and drinks are also very good - try the pad thai and the passion fruit smoothie and thank me later! The rooms see beautifully decorated and spacious, with AC and a fan above the bed. This hotel just offers the best money for value :)

Hard to think of anything. They don‘t offer laundry service in case you‘d need it, check with locals who offer this service.

This resort is simply spectacular! A dreamlike place where elegance, impeccable cleanliness, and tranquility create the perfect atmosphere for relaxation. Everything is well-organized, from the beautifully maintained gardens to the outstanding service. Although it is located a bit further from the island’s main attractions, this can be an advantage for those seeking peace and privacy. We enjoyed every moment spent here, and if we return to this beautiful island, we will undoubtedly choose this resort again!

The best thing about this place was that you were able to bring your pet dog with you! He was allowed to roam freely and interact nicely with the other dogs there (2 dogs from the hotel and 1 street dog who he fell in love with, and a few hotel guest dogs) - sorry about Lucky peeing everywhere and thank you for understanding/not worrying about it. The dog really loved the beach & water there, and it was his first time running in the sea due to the shallow & calm waters. The food was amazing at Dinner! Everything I purchased tasted fantastic apart from the Pizza which was the only thing not great, but maybe it was because I had far too much to eat all at once, who knows - doesn't matter. The breakfast was really good, nothing over and above the standard of breakfast in any other hotel. The location was perfect being right by the sea/beach. The waters were shallow allowing you to walk or canoe far into the sea. The hotel complex was really beautiful. The swimming pool was very large and had amazing views of the sea (as the pool was at the top of the hill of the complex), but sadly wasn't deep which was a shame, but its better than nothing. The accommodation (the beach huts), were absolutely perfect! They had everything you needed bar 2 things which i already suggested them to try to do for the future (which was to put an outside fan on the roof of the sitting area of the hut, and to put a shower caddy in the external shower enclosure to hang your shower stuff on). The staff are very friendly and too willing to accommodate every need! This is really hard to find where all the staff are super friendly and want to help you and cater for your needs. They definitely would be awarded a diamond stamp from me for this high level of customer service. The staff drive you up and down the hill on a golf buggy via WhatsApp, which makes ordering the buggy very easy and also saves energy going up and down the hill, and the staff are delighted in doing so.

Nothing!!!

Truly the most upmarket place on Koh Mak. Breakfast was perfect and the beds were comfy what is pretty rare in Thailand. Within 10 days we stayed in both the standard and the beach front Sala Villa. Both rooms were stylish decorated and super spacious. Big thanks to Naszi. She was very kind and we could contact her anytime for any request.

Villa was right next to the beach with beautiful view of the islands. The staff were very helpful and friendly.

There was a steep hill to climb to the restaurant and swimming pool although you could call reception for a buggy pick up.

Great location and friendly staff

Staff were fighting among themselves one day, and were late for room cleaning another day. But overall they were very friendly and very helpful! Pet wasn't allowed indoors for meals like breakfast, proved to be too hot sometimes being stuck outside.

The Mak has huge rooms. Very nice bungalows. There could be some more possibility to sit, especially on the terrace where there are only some cushions to lie on. We had a surprise the first night in the hotel where we went for a drink at 18:45. The staff were worried that we had to order our food immediately, as we were the last guests in the hotel to eat. We were expecting that it would be possible to eat later than that

There was no hot water in our shower. It seemed to be a known problem. The shower looks really nice with an indoor and an outdoor shower. Both only have cold water, the outside one only has a trickle of water