From the moment we arrived, Mr Hedi Marnissi, the Guest Service Manager, treated us like VIPs—personally arranging our check-in, restaurant bookings, and even more surprises. Every staff member reflected his warmth, but Hedi’s attention to detail truly elevated our stay. Mr Chafiq, the overall manager, also checked in on us during dinner, which showed great leadership. A special thanks to kamel from the magico restaurant our waiter was such a dedicated and lind person . Delicious buffets, lively beach activities , and endless daily activities (tennis, archery, water aerobics) meant we never had a dull moment. Highly recommend TUI Magic Life Africana for anyone craving seamless service and fun-filled days.

Nothing

I've been coming to this resort for the past five years and think this is possibly my favorite one. The food and amenities were great. The cleanliness was also superb and the animations were thought out and fun. I noticed a great improvement in the staff's behavior toward those of us of Tunisian origin. There was glaring favoritism toward the Europeans in the last couple of times I went here, but I'm happy to see they learned their lesson and treated everyone the same. Actually, some of the stuff was much warmer towards us probably because Tunisians are a rare species in the resort.

My only complaint is that the AC wasn't too cool and we had night sweats. Other than that, I don't have any real complaints.

Food was excellent lots of choice nothing was too much trouble and staff will go out of there way to meaner you feel welcome

Pool too cold to swim not heated outdoor pool only indoor

The first thing you will notice is the extremely friendly staff, that you would never see anywhere else, and almost all can speak at least 3 languages. We had a family room, with a sea view, which was fantastic. All the pools are fun to swim in, and you never get board, as every swimming pool is special. And most importantly is the hotel having its own beach, and that was the most interesting part for us. Other facilities are also available, like a small playground, a sport court for tennis/football/basketball etc.. We had the all-inclusive, so we dined almost always in the hotel. The food was good and diverse, but repetitive. And if you did not make it in during the given meal time there are other ways and restaurants to get snacks. You can bet cleanliness is top priority. All in all, we were very pleased and you can be certain to get your money value here. and if we would re-visit Yasmine Hammamet we will definitely consider coming back.

Nothing to complain.

Good buffet for dinner and breakfast with many varieties and very good sea food and fish options. All dietary choices are available. The pools and beach are very good and you can find either quite corner to relax or join party sides of the pools.

My frustration is related to an incident I had with my car because how the barrier in the parking lot was placed. The parking is very small and it’s almost impossible to see it so had a bad day when leaving the parking and the security didn’t do anything just watching and waiting for me to leave.

Location, right on the beach. Security for the kids just let them roam. Food was excellent and good choice. The staff were very attentive. The hotel cats kept the kids busy. April weather was spot on, high teens and low twenties. The pools were protected by the hotel from the coastal wind. Family room with 2 bedrooms was excellent.

The pools were too cold at the beginning of April. They needed the chill taken off.

The staff were helpful and friendly. We were all inclusive and there was such a big variety of food and it was good quality which was important for 3 fussy eaters. Rooms and facilities were cleaned daily. Even the beach was cleaned up. Entertainment staff were very good (esp with kids) Beach was well kept and clean. This was very good value for money. They also provided drinks and snacks.

The place is clean but requires regrouting the bathroom perhaps as it’s a bit worn out, I stress tho that everything is still clean. I think the entertainment team needs to be more visible for guests, they are great but I think they need to hover around common areas more to engage with guests. I would say these are improvements to make the whole experience exceptional rather than make our stay feel bad

Our stay at TUI Magic Life Africana was a masterclass in hospitality. Hedi Marnissi met us daily with a smile and quick solutions. Mr Chafiq’s presence at the main restaurant ensured everything ran smoothly. The pools are immaculate, and the aquapark slides are amazing also while we enjoyed yoga on the lawn. Food quality and variety exceeded expectations for an all-inclusive. Everything was perfect.

Nothing

Excellent hotel for family holidays. A lot of activities, nice staff, tasty food, good beach.

To play billiards, air hockey and some other activities you need to pay with a 1 dinar coin. It's almost impossible for foreigners to find a coin 1 dinar in the hotel. Because of that these activities are not available.

The hospitality,the activities, and the kids club

House keeping Wasn't to the expected level. The extra bed wasn't comfortable. Pool and beach umbrellas need to be wider.also, more aqua park facilities.