The reception staffs was very friendly and helpful specially Mr. Mohamed was very supportive and make us satisfied for upgraded our room, also help me to do delivery food order from outside. The room was clean and every day room service they clean our room.

The breakfast food was not good and no more choices, we got some day the bread was mold. Need to improve the breakfast.

Everything very good. staff excellent, friendly and helpful. Very clean. Lovely breakfast. Nice room. Good location if you have a car. Recommended.

No english tv channel.

The perfect friendly staff, excellent breakfast, and nice quiet rooms. The location is a bit away from all of the city places, but this is an advantage for me. Thanks, I'll come again

Some rooms are allowed for smoking and you'll smell this. So if you want a non-smoking room, ask this while making your booking

I loved the breakfast, employees and how clean the hotel is . Mohammed hallaq and other mohammed are super friendly, respectful and helpful.. I highly recommend Berlin hotel and i will come again for sure

It’s very close to the airport (5 minutes drive). Room is perfect for short stay. Breakfast buffet was simple and tasty. Outdoor seating area is very nice. Recommended.

The staff could be friendlier.

Good staff , moreover they extended out checkout time and called a taxi for us . appreciate and thanks all the hotel staff, keep it up

it was awesome, near to Centro and air port, clean and relaxed feeling while stay, staff aslan, very friendly and cooperative, guided alot to visit spots

neat and clean room, location was really awesome and view from window really cool

I booked two bedrooms apart. It was Spacious. Helpful and friendly staff, a good location in Trabzon, modern furniture, and a good breakfast. Clean and comfortable rooms.

Car Parking was slightly limited.

Fantastic stay here. Google Maps gave me the wrong directions to get here from the otogar, but when I arrived everything was amazing. Very luxurious hotel, friendly service, they even gifted me some fruits. Amazing!

my favourite hotel, every time when I came to Trabzon I’m going only to this wonderful place, I like a rooms and room very very clean always clean, amazing breakfasts, and also I wanna thank Aslan from reception he’s men with big heart I love him, also thanks to mister Kamal.

nothing