Absolutely everything

Nothing

Clean - excellent facilities for children and staff helpful

As others have mentioned - walls between rooms very very thin - hard to sleep at night due to noise

Very friendly, inviting and courteous reception on arrival. A Dubai-like reception, a spacious layout of the foyer and lounge areas, radiating a luxurious and relaxed atmosphere. The spaciousness continued in terms of the rooms, and also outdoors with beautiful landscaping and excellent facilities, all well maintained. Cleanliness and service mindedness was at a high level everywhere, with friendly staff meticulously going about their assigned duties all day to maintain set standards by the resort, despite some grumpy and ill-mannered guests around. Tops! Although there was no vacancy left, it never felt crowded. Sufficient sun-beds, perhaps not at your preferred location at the time of day. The main lounge areas were never busy and provided a memorable setting to relax and chill at anytime of the day. We also enjoyed the patisserie! Around the clock service and a plethora of food and beverage options and variations with daily changes in prime menus. Hygiene standards were first class. So far, matching the best inclusive resorts we have stayed in over the past many years, and worldwide. Our sincere gratitude and thanks!

Of note are the slippery tiles around some pool areas. We saw people slip, i.e. at the 18+ pool area. Perhaps anti-slip strips will help to reduce/eliminate the hazard. Other than this, I really tried to find something worthwhile to mention, but failed. That is how good it was!

all inclusive buffets at various times , indoor pool, big location, room has a balcony, friendly staff in the restaurants

everything being displayed in Euros ( to cater to travellers from there), no one showed us around or explained the all inclusive options clearly, most of the facilities closed during the winter like the outdoor pools/bars. indoor pool and gym close quite early. Poor heating system.

The hotel acceded the expected.

The location, outside the accommodation there is little to do. You really need a taxi for this.

Most staff were lovely especially Nisa and Seher! Thank you for making our stay a pleasant one The bartenders at the heated pool were absolutely awesome and housekeeping Arife was the sweetest beautiful person there. The food was very good The cat house and the way the cats are cared for by the hotel is beautiful

The bed was one of the most uncomfortable. Very springy. No outlets in the bathroom Otherwise everything else was great

Nice hotel with a lot of activities and possibilities to have a nice day and evening. Nice beach and pear. Attractive program for every night. Food and drinks super!!

Our room was normal but with abnormal amount of mosquitoes on the room. We had horrible one night and we killed over 20 of them, but not all of them.

The pool, the dining service, the beach attractions.

The staff were friendly, the food was great. Entertainment was amazing. The hotel has so many areas to enjoy and the pier is amazing. Loved the experience.

Our bathroom fan was not working and we did not realize it was broken until the end. We thought there was no fan. The cleaning crew were not always thorough.

Had a wonderful stay. Staff was polite and very helpful. Food options were amazing. Nice pools. Night shows were amazing too. Overall its a wonderful play to have a relaxing experience with Spa and Hammam at the property itself.

Nothing much really. Only suggestion to put a name or tag for all the dishes which was missing.