The CUTE girl at the reception *NISA* is such a gem and so kind hearted. I had a good chitchat with the receptionist and gotten few advises about places of interest, things to see in BURSA and the best place to eat. She also offered us some fresh fruits from her purse. She definitely made my day with giving some authentic advices and helped us plan our exploration of city great. SHOUT-OUT to NISA!!! Apart from everything the hotel is perfectly located. The view from the room was great. The room was tidy, clean and comfy beds. Breakfast is somewhat same everyday but that's what mostly all hotels do. We checked-in at almost midnight, just asked with smile at the reception if we could have any discount as we arrive late. But the guy at the Midnight replied NO!!! fine..

The hotel is bit over priced. It should be less than what they are currently charging. As nothing was exceptional but everything met the expectations.

Very helpful staff. Good breakfast. Good location in town.

Parking is a challenge.

The hotel is in an excellent location, in the heart of Bursa. Yusuf was very helpful and always ready to provide support when needed. The hotel was nice and clean. The hotel always saved a parking spot for us right in front of the hotel. We loved it.

Breakfast preparations were not up to standards. Breakfast time was between 8 am - 10:30 am, but almost everything would be empty by 8:30am and the staff deliberately played dumb and wasted time and kept saying more is coming when nothing more would come. The only thing they kept topping up were cucumbers and cheese which were already full. This happened on all 3 days that we had breakfast, which demonstrates that the shortage of food was done deliberately by the hotel. It is completely unacceptable to have food for less than half hour in a 2.5 hour breakfast service.

Suoerb accomodation along with hospitality... The front desk is super helpsful and handling all your needs and wants during your stay (Special salutes to Ms. Medina) The centralized location of the property is making your reach pretty facilitated to all of the tourist-attraction points (Grand Mosque 1 Km - Bursa Kent Meydan AVM 150 meters) The quality of the bed and the pillow set is just amazing that is serving you a really really really smooth sleep and chillaxing experience.

1. The non sound-proof windows anre totally letting all the noise pollution in. 2. The breakfast section is pretty tight when it comes to facing a lot of guests at sigle take >> over-capacity problem.

I want to sort a points as much as I can about the hotel : 1- This is nice pkace to stay because it’s closer to the mall, shopping and resonant and historical places 2- The staff are the most authentically helpful and engaging. They make you feel like they want you to enjoy staying there. Very kind. The hotel is good and clean with delicious breakfast. 3- I would like to thank the kind and wonderful staff (Medina❤️, Yusuf 🌹, Abdulwahab🌹, Abdullah🌹and Ferhat🌹) for helping and answering all kind of questions in different language with smile ☺️ 4- I recommended this hotel for every one need to com to Bursa and enjoy with city and people

Nothing

Sahra and Abdulwahab were kind and welcoming, assisting with several requests. Location is walking distance to main tourist attractions and surrounded by places to eat, with many convenience stores.

Breakfast - no fruit and options were very limited when we went at 9.45, seems to be a common issue from other reviews. The room would be spacious with 1 double bed, having two makes it very tight.

Good location for sites on bursa. Comfortable room though shower was small, but adequate. Breakfast was a comprehensive Turkish breakfast

The room description included a washing machine, when we asked to use this we were charged 600tl. This feels a bit high for something that appeared to be included in the description.

We would like to give overall score 10 out of 10 for Bursa Loyal CityHotel and recommend this hotel.Let me recap some positive sides that we feel: 1. The location is good, at the Bursa City Centre 2. The breakfast is good 3. They give us a late check out until 13.30 4. They have a free masaage chair (this is the best features) 5. The staffs are helpful, especially Abdulwahab and Sahra

As a group of travelers we have decided to rest at the property by result of friend recommendation we got. The employees are wonderful people to be mentioned, Yusuf and Abdulwahab are taking care of every minor trouble you face during your stay. Abdulwahap and Yusuf, young gentlemans are also very helpful lads when it comes to problem solving. Additionally, Medina is okay staff member.

No parking spot dedicated for the hotel available...

Location and facilities are very good. Breakfast is excellent. Friendly staff. I had a good night's sleep thanks to them. If I have the chance to come back to Bursa, I will stay here again.