quiet area, sea view, helpful staff

"We had requested a non-smoking room due to my allergies, but were given a smoking room instead. When we asked for a change, the staff told us to come back the next morning, which made it impossible to sleep. Later, they sprayed a cleaner in the room, but the strong odor made the situation worse. After insisting, they finally moved us to a different room. We noticed that many rooms were vacant with their doors open, yet it still took a while to make the switch. We were exhausted after a long flight, and the delay was quite frustrating.

It's the perfect place to stay if you want to visit Istanbul and have a relaxed beach holiday in a quiet area. The hotel as all the amenities for a good Holiday. The breakfast was served in the main room with the breathtaking views of the Black sea. Very relaxed environment with food for all the tastes. The restaurant has a simple menu (more than enough for us) but the food is delicious it definitely worth the try. The staff of the hotel was very friendly and helpful they were a big part of our experience. Our rooms were big, modern decorated, good size bathroom with view to the Swimming pool and black sea. Swimming pool has a decent size, and plenty of sunbeds.

I loved everything.

Erzurumlu probably has THE friendliest staff of any hotel we've visited over couple of decades world-wide. Breakfast is very diverse and for all ages and tastes. Hotel is remodeled and very clean. Rooms have all the necessities. The views from sea-facing rooms are amazing. The Lira exchange rate at front desk was so much better than anything at the airport. All questions were answered above and beyond. We got late check out and free tea at the end too.

More ethnic Turkish dishes would interest foreign tourists for breakfast. Restaurant could use a desert menu beyond ice cream. While the pool closure at 8pm promotes a quiet environment, given the weather - 9p-10pm would be a better ending time and still early enough for those who need quiet sleep. For non-Turkish speakers, it was not apparent one could order food to the pool side: the hung signs said "please don't bring food and drink to the pool". I think clear directions regarding quality and routes to the nearby public beaches would be good to have in the lobby, as well as recommendations for restaurant in the village. None of these are negatives - just suggestions.

We liked the location and the queen deluxe room view over the pool and the bay was great. The pool was very nice and the facilities in general. Was perfect for a short stay after the hustle and bustle of Istanbul. The staff were very friendly and helpful, really couldn’t do enough for you.

The only thing I would say is there could be a bit more choice for the buffet style breakfast, but apart from that no complaints at all

We picked this hotel to chill out and avoid the noise and crowd in downtown Istanbul. It's a short 30min drive from IST located in a small fisherman's village. We were upgraded to a room with a picturesque view at the Black Sea and a tiny but cute fishing port. Room is adequately roomy, clean and comfortable. Staff is super friendly and went a distance to make sure our requests and needs were taken care to our satisfaction. With a short walk, you will reach a short main street of the town where you can sample daily local catch among quite a few (to my surprise) restaurants with very reasonable costs. I am really happy about staying with this hotel and definitely will stay with them next time when visiting Istanbul.

Sorry, can't think of any. :)

On arrival I was made to feel immediately welcome. My room was on the second floor overlooking the Black sea and the view alone made the trip and booking well worth it. Stunning is the only way to describe it. Whilst the room was not large, it had everything I needed. The room seemed to have been recently renovated (including the bathroom) and fitted out perfectly. Everything in Kilyos was walking distance away. 2minutes to the beach, 1 minute into town for restaurants and shopping, and about 15 minutes to Zuga Beach club. Breakfast was good each day with a variety of hot and cold options, coffee was hot and the staff very good All up it was a fantastic stay with great service, idyllic room with a superb view and a stunning location. Highly recommended for those looking for a quiet couples getaway or beach family holiday

Honestly, all was fantastic. I cant fault the hotel for pricing or service.

The overall hotel experience was a very nice surprise and exceeded our expectations. The rooms pictures on booking seemed to be renders but actually everything looked better than in pictures. The pool was very clean and the views on the bay were exceptional. To make the things even better - the hotel staff was extremely helpful and catered for all our needs straight away. I lived in Istanbul for a couple months in the past and I regret I didn’t know about this place.

We traveled with kids - 3 and 1 year old - the hotel doesn’t have a lot to offer for children and it wouldn’t be much to fix a little playground or child corner of sort.

Staff was absolutely perfect - helped with every question and more. Breakfast was good, had a lot of options, also with the beautiful terrace, just top of the sea. Room was excellent, they gave as a room with a beautiful view to the sea, was able to see a breathtaking sunrise. Because the hotel is just next to the sea, you have multiple seafood restaurants near by. Thank you so much for having us - will definitely visit again! PS! You can leave the staff a tip on the box at the reception ;). Which was also a good way to thank them as well.

Nothing to write here. :)

This place is conveniently located close to the airport but has the charm of a small fishing village vacation gem. The staff is super friendly and the view is to die for. The rooms are modern and clean Yummy breakfast. Take a stroll to the charming town Center just down the road.

I would have loved to stay here longer.

An absolutely exceptional experience that exceeded my expectations. The room was clean and freshly renovated, the view was breathtaking (when sea view is actually sea view), the breakfast was diverse and substantial. You can see sunset from your room or you can go to the beach and enjoy sunset, a glass of wine and some sea food at one of the beach restaurants. It was a refreshing stay after a long trip, far from all the hustle and bustle of Istanbul, and close to the airport. I absolutely recommend this hotel.