We stayed in this hotel for 4 nights. The rooms were really clean.The reception was very friendly and kind. breakfast was good and excellent. restaurant was clean and beautiful. The most important thing was the excellent location of the hotel, which was only a two-minute walk to the metro station. There was a small Starbucks in the lobby. The rooms were properly cleaned every day.An important point, the satisfaction of the guests was very important to them Overall, we had a good stay

Unfortunately, I have to point out some small points. The knives, spoons and forks in the restaurant were not very clean and had stains, we told this to the hotel management and they said they would definitely check. Second, there was no minibar in the refrigerator and no lampshade in the room which is better prepared

We recently had the pleasure of staying at Jaff Hotels & Spa Nisantasi, and it was an unforgettable experience from start to finish. The moment we arrived, we were welcomed with warm hospitality and professionalism. The staff made us feel immediately at ease, ensuring we had everything we needed for a comfortable stay specially Mr. Abdullah, was superfriendly and efficient, ensuring a smooth check-in process, he was always ready to assist with any questions or requests we had. The room was beautifully appointed, with modern furnishings and a cozy atmosphere that made it the perfect place. I would highly recomend this hotel. .

With discount everything is great. The bed is comfortable. Room size is good, you have enough space to sit. There is a big table that I used for work. During winter time AC works in heat mode and was powerful. Location is good with one exception: it’s high traffic street so there is some car smoke (but it’s everywhere in Istanbul). Staff is excellent, very friendly and cooperative. Even clean guy who was able to speak English, work fast and in appropriate time spot on my density schedule. Recommend for business trip.

They change everything (towel, soap, etc) every day. It’s not ecological friendly.

I recently had the pleasure of staying at Jaff Hotel, and I can confidently say it exceeded all expectations. From the moment we arrived, the staff was incredibly welcoming, professional, and attentive to every detail. As a wonderful bonus, they upgraded our room to a better one than we had booked — a beautiful room with a balcony, which made our stay even more special. The rooms were spotless, beautifully designed, and offered breathtaking views. The amenities were top-notch — from the relaxing spa to the delicious breakfast buffet with a wide variety of fresh options. The location was perfect as well, making it easy to explore the surrounding area of Istanbul. What truly stood out was the level of service. Every member of the team went above and beyond to make sure our stay was comfortable and memorable. I would highly recommend Jaff Hotel to anyone looking for a luxurious and unforgettable experience. I can’t wait to return!

The staff was absolutely exceptional—so responsive and helpful that it was truly impressive. The location was also excellent, with easy accessibility and a nice surrounding area. The cleaning service was fantastic, with everything spotless and tidy every single day. The interior of the hotel was also fine and met expectations.

My room’s windows faced a tall building and a parking lot, which made the room quite dark, even on sunny days. Additionally, there were many garbage bins outside the window, and at night, trucks came to empty them, making a lot of noise. There were also frequent loud voices outside, possibly from gatherings or parties, which were audible even with earplugs.

A Wonderful Stay at Jaff Hotel & Spa Nişantaşı, Istanbul My experience at Jaff Hotel & Spa Nişantaşı was truly exceptional. The hotel is characterized by its cleanliness and the excellent services it provides. From the moment we arrived, we were warmly welcomed by the staff, especially Mr. Abdullah, the hotel manager. I would like to extend my sincere thanks to him for his generosity and hospitality, which played a major role in making our stay truly special. Mr. Abdullah went out of his way to ensure our comfort and provided helpful assistance throughout our stay. Every detail at the hotel was thoughtfully managed, contributing to a highly enjoyable experience. I highly recommend Jaff Hotel & Spa Nişantaşı and will definitely make it my go-to choice for every future visit to Istanbul. Thank you to the entire team for making this a memorable experience

NOTHING

My stay at Jaff Hotels & Spa Nisantasi was delightful! From the moment I arrived, Abdullah, the reception manager, greeted me warmly, whose hospitality made my visit exceptional. Abdullah's service was exemplary. He went above and beyond to ensure that all my requests were promptly taken care of and provided excellent recommendations for local attractions and dining options. His professionalism and genuine care for guests' comfort truly stood out.The hotel's location is perfect for exploring Nisantasi, with easy access to shops, restaurants, and cultural sites. Overall, my experience at Jaff Hotels & Spa Nisantasi exceeded my expectations in every way. I highly recommend this hotel to anyone looking for a memorable stay in Istanbul. Thank you, Abdullah, and the entire team, for making my visit so wonderful!

+ Good, friendly and helpful personnel + Great room for the price: clean, spacious and nice + Good location near the metro

- Spa did not meet expectations: broken parts in the shower and only one sauna for all the customers - The hotel staff ordered a taxi for us to the airport, but I do not recommend taking the yellow taxi: the price the hotel said was not correct as the taxi driver added extra costs (for example "fast route without traffic jams" +600TRY, but this was probably the normal route as the travel time corresponded to what the hotel estimated). Hope this helps others to be cautious with yellow taxi drivers.

Breakfast is very good. Location is excellent, very close to Osmanbey metro station. Personnel on reception is very friendly and polite, try to meet all requests of the guests. Mr.Abdulla on reception is exceptianally attentive to the guests. I would like also appreciate the service of Mrs.Maya on reception.The big thanks to all staff! At the moment I prolonged my stay here for few days and certainly will book this hotel next time also. :)

I liked everything!

Very interesting hotel at an affordable price. Conveniently located, the hotel offers a spa and a functional gym. The rooms are clean. The staff is very welcoming and friendly, I would like to specifically thank Okan and Mustafa, 2 members of staff who made our stay most enjoyable by going out of their way to meet all our needs.

Concerning the negative points, the safe and the television in our room were not functional and it took several requests to resolve the problem.