Excellent location and very friendly staff

I recently reserved a room at Santa Rio Taxim Hotel in Istanbul for my sister, and she had a wonderful experience. First, I want to give special thanks to Ms. Asiyeh at the reception desk for her exceptional service and assistance during her stay. She went above and beyond to ensure everything was perfect. A big thank you as well to John for his helpfulness and attentive service. The location is unbeatable, just a short walk to Taksim Square, Istiklal Street, and many shopping centers. It’s the perfect spot for anyone looking to explore the city while staying in a vibrant area. The hotel itself is clean, well-maintained, and offers great facilities. The high-speed internet worked flawlessly, which was great for staying connected. The air conditioning was also excellent, providing a comfortable atmosphere. Overall, a highly recommended hotel for anyone visiting Istanbul!

the new building has not the same quality as the older one

My double room was big, nicely furnished, very clean. There is a sitting area with a table and chairs. I liked very much the variety of lighting - on the ceiling, near the bed, covering different sections of the room. Hotel staff are simply the best. Ms Salma (speaks good EN and FR), Ali, Baran, and all other guys were very welcoming and helpful. Very good location a couple of minutes from the Taksim square (metro, buses, IST and SAW airport buses). IST airport can be reached in around 1 h by metro. Lots of eateries and small shops around. Good stable WiFi. I would definitely recommend Santa Rio

Our stay at this hotel was absolutely wonderful! The room was beautifully designed, spacious, and impeccably clean. The bed was incredibly comfortable, ensuring a great night’s sleep. We also loved the little details, like the soft lighting and elegant décor, which made the space feel cozy and luxurious at the same time. The staff was warm and welcoming, always ready to help with anything we needed. The location was perfect, close to everything but still peaceful and relaxing. Overall, it was an amazing experience, and we would definitely come back. Highly recommend!

The room was spacious, clean, quiet and matched the photos. The bed was very comfortable and bathroom had enough toiletries for daily use. The sink and coffee supplies were an added bonus. Ali and lady working the lobby were friendly, informative and made me feel comfortable, at ease and were there when I returned from touring which made me feel safe. The area is busy but not loud nor unsafe. Less than a block from Taksim Square with restaurants, markets, stores, vendors and plenty of taxis, metro, buses and plenty of sites within walking distance and make sure to walk Istiklal Street. Istanbul is an energetic city and like the Santa Rio Taxim hotel it is very inviting. I would suggest, if you're visiting Istanbul, try to book a room there, you won't regret it. I will return but only if I can stay there.

That I couldn't stay longer.....

I recently stayed at (Santa Rio taxim hotel), and it was one of the best hotel experiences I've ever had. The Room was spacious and comfortable, and the amenities were top-notch, with helpful and friendly staff. The location is great it's very close to Taksim and it's in a safe area. I would definitely stay here again in the future. And i highly recommend this hotel.

Everything was perfect and amazing

The hotel was located perfectly near the Taksim Square, literally 5 minutes walk and not on a steep hill which was a really big bonus. The rooms although a bit small were very comfortable. The hotel was close to all amenities and about 4 minutes from the metro. The staff were also so helpful and seemed like they would go out of their way to help. Also want to say the girl who works in the morning, never got her name was really nice and want to thank her for the tea she offered me every morning when waiting for my parents to come down from their room.

Nothing not to like

The hotel's location is truly perfect, with easy access to everything. Its new and modern design makes it very stylish and clean. The beds were very comfortable, and the bathroom was both spacious and functional. Everything was complete, and I had no problems. The staff was very warm and helpful, providing support in every way. I felt right at home. Thank you for this wonderful experience. I will definitely be back. I wholeheartedly recommend it to everyone. See you soon.

From the moment we arrived at the hotel, everything was perfect! The staff was incredibly attentive and friendly. Our room was clean, spacious, and comfortable. The overall atmosphere of the hotel was peaceful and enjoyable. Their meticulous attention to hygiene was especially commendable. I'm truly surprised by some of the negative reviews, as our experience was entirely positive. I wholeheartedly recommend it to everyone. I'll be back whenever I have the chance. Thank you!

The rooms at Santa Rio Taxim are a delightful surprise, blending comfort with elegance. Each space is meticulously maintained, with a keen eye for cleanliness that speaks volumes of their commitment to guest satisfaction. The beds are exceptionally comfortable, promising a restful night's sleep after a day of exploring the city. What sets Santa Rio Taxim apart is its exceptional service. The staff is not just professional; they are genuinely warm and go above and beyond to ensure every guest feels at home. Whether it's providing insightful local tips or attending to special requests, their attention to detail is commendable. Another highlight is the hotel's proximity to Taksim Square, a hub of cultural and social activity. Guests are just a short stroll away from experiencing the vibrant heart of Istanbul, with its array of shops, cafes, and historical landmarks. Yet, once inside the hotel, the hustle and bustle of the city feels worlds away, ensuring a peaceful and relaxing environment. The culinary experience at the hotel is also worth noting. The breakfast spread is varied and delicious, featuring a mix of local and international cuisine that caters to all tastes. The dining area, like the rest of the hotel, is spotless and well-appointed, making every meal a pleasant experience.

nothing all it's Good