The hotel location is perfectly and very safety. Staffs are very firendly. Breakfast delicious and satisfying. Bed is very comfortable. Everything is New in this hotel. I am first Guest in this hotel. I did slept New beds. I used New towels.....

I likes very firendly Personal. They are very help fully. I want staying again next time in İstanbul visiting. Thanks so much to all Staffs.

We stayed at the hotel for three nights and had a great experience. The location is good, and the staff are friendly, welcoming, and always helpful. One of the highlights was the private parking, which made our stay even more convenient. Since our visit coincided with Ramadan, we were pleasantly surprised by the thoughtful gesture of having breakfast delivered to our room at suhoor time. This level of attention to guests' needs was truly appreciated. A special thanks to the housekeeping team, especially Emine and Melahat, for their excellent service. We would definitely recommend this hotel!

One thing to keep in mind is that, due to the hotel's location near the highway, some noise from passing cars can still be heard even when the windows are closed. It's not overly disturbing, but it's worth mentioning for light sleepers.

Nice and clean. Good size rooms. Very friendly staff.

Not much around the hotel, but if you have a car that’s fine.

It is new hotel with comfortable suites. The size of the suite was really good and suitable for us (Family with one two years old kid). The staff were really good and professional. Generally we enjoyed our stay.

The parking ground need to be asphalting. The Housekeeping did not sweep and mop the floor for our 8-Days Stay. There is no closed closet. It is open with small area.

The modern layout of the suites were sufficient and comfortable. There is Netflix and very reliable internet.The housekeeping staff was very helpful providing water etc on a daily basis. Fukan from front office was also very helpful in arranging taxis and just general information about the place. The Emaar mall, Water Gardens and Akasya mall were within 20mins considerating traffic from the hotel. Most staffs spoke English.There are cafes within walking distance. You will find McDonald's and Starbucks and other eateries where the SUV sign is in the area. The restaurant at the Kailyn is also good. I recommend to try the lamb Kabab.

Clean& location

The hotel itself is fine in terms of rooms and service, but I was surprised to find that most guests were patients from a nearby hospital for gastric sleeve surgery. This completely changed the atmosphere and made the stay uncomfortable for me and my family. I believe the hotel should clearly mention this in the description so guests are aware before booking.

The rooms were very comfortable and clean. Breakfast is excellent. Location is not near Istanbul old town but with a 10 min Uber drive ( around £3) or 25 minutes walk you can get to IMES metro station where you take metro to Bostanci. From there you change onto Marmaray line which takes you to the old town on the European side. Reception staff were very friendly and very helpful. Thank you for everything. We hope to be back one day and get the same room 1405. The views at nighttime were amazing.

Nothing.

Staff: They were superb. Always welcoming and helpful. They always do their best to make us comfortable. For example, we had a special thing that we needed to keep in the freezer every night until the end of our stay. Every night, the staff takes it from us and puts it in the freezer. It is really appreciated. Rooms: large and comfortable rooms. We liked that the room was separated from the living area by a door. Location: Quite area with close by restaurants and grocery stores. Carrefour within three minutes walking. Also, they have good parking area

Housekeeping: Even though the rooms are clean in general, they need to pay more attention to the details Also, one night, they didn't supply us with all the towels, but the receptionist ran for help when we called them. Location: it is better that you have a car.

Staff: They were superb. Always welcoming and helpful. They always do their best to make us comfortable. For example, we had a special thing that we needed to keep in the freezer every night until the end of our stay. Every night, the staff takes it from us and puts it in the freezer. It is really appreciated. Rooms: large and comfortable rooms. We liked that the room was separated from the living area by a door. Location: Quite area with close by restaurants and grocery stores. Carrefour within three minutes walking. Also, they have good parking area.

Housekeeping: Even though the rooms are clean in general, they need to pay more attention to the details. Also, one night, they didn't supply us with all the towels. But, the receptionist ran for help when we called them. Location: it is better that you have a car.

My 20 nights stay in Kailyn hotel was convenient and comfortable. I would like to thank the hotel reception staff ( day and night shifts )for their dedication, supportive and kindness . Thanks Mr. Ferit and the tall lady ( forget her name ) for their customer oriented and always satisfying the customers.

I have one concern related to the house keeping that the hotel management needs to fix it to make sure rooms are well cleaned daily. The other concern related to the noise isolation where the hotel was not designed well against noise.