The staff were incredibly kind and friendly. I had the pleasure of meeting the Hotel Director, who went out of his way to ensure I had a pleasant stay. When I encountered an issue checking in for my flight, the receptionist kindly offered to let me use his personal phone to resolve it.

Location is good, you can easily walk to the city center, 12-15 minutes walk to the Develi bus that goes to Erciyes. The bed is nice, the shower works fine despite some comments. The Internet was good enought to watch Youtube. The staff is very friendly.

The breakfast could be more diverse, really missed some cereal and proper coffee. The air in Kayseri in winter is not partiularly clean, but that has nothing to do with the hotel.

The room is spacious and very comfortable. It is cleaned every day. A bottle of water per person, as well as tea and coffee, is supplied on a daily basis. Our room was facing mount Erciyes. The breakfast is rich and delicious. The internet access is really good and unlike many other places in Turkey we didn't have any troubles connecting to it. The location is in a quiet area, the Castle can be reached on foot, though it takes something like 10-15 minutes walking. There is air conditioner which is good for the summer heat. The staff is very kind and helpful. The instructions that we received from Yashar how to reach different places were extremely clear and easy to follow. We will definitely stay at the same hotel if we we ever visit Kayseri again.

The only thing that could have been better was the hot water. It wasn't actually hot, just a bit warm, but for the summer it was fine.

Brilliant hotel, highly attentive staff and in the perfect location for tourism. We will be back and definitely recommend it.

Attentive staff.

a Nice clean hotel, good value for money, Standard Turkeys breakfast. There is ample free parking and the Kayseri market is in walking distance.

We liked a lot the hotel, big room, they waited for us at night, and helped to change money on a very good course. The breakfast is on amazing too floor I guess most rooms have the views. And what is a rare thing in Anatolia- they have air conditioning!! The speak English and explained well how to go in the morning.

The bath could be renovated a bit.

Clean Good location for visiting Free parking Easy to find Good breakfast We had late checking (midnight) with no problem

It was a bit too hot in the room (mostly when we arrived); clima wasn't working cold enough

Great location, super friendly and helpful staff, clean and spacious rooms. Highly recommended!

Nothing

Staff: 10 points. Breakfast: 10 points. Location&parking: 10 points. Room, bathroom, cleanliness: 10 points.

was really pleased with the hotel and the staff The hotel staff went out of their way to make our stay pleasant