I was impressed by the variety of the hotel's facilities and services, with attention and care in every corner. The hotel's design gives you the wonderful impression of staying in a place surrounded by beauty and gardens. The distinctive restaurants offered excellent options with diverse flavors and dishes, which can be further enriched. Another crucial aspect of my admiration for this beautiful hotel is the noticeable human touch in the interactions of the staff, and their attention to detail. I especially want to mention the manager, Husseyin, who was always smiling and proactive in overseeing every detail with high professionalism. Also, the Guest Relations team, especially Bouchra, who spared no effort in providing information and offering suggestions and advices.

Impressions are often formed from the first interaction, which should be smooth and pleasant for guests. However, this was almost spoiled by one of the receptionists, who was unreasonably rude, despite needing to be welcoming and patient. Given the hotel's all-inclusive concept and wide range of facilities, clear information and calm, patient responses to inquiries are essential from the start. Nonetheless, we chose not to let this individual represent the hotel’s image and policies, especially considering the professional hospitality we received from other staff members.

Facilities Food Entertainment program for kids and adults The team in the kids club were very nice and sweet to the kids . Staff were friendly generally Very big variety for food at all times during the day

Front desk person who was assigned to us was not friendly and wanted finish the check in process as fast as possible without giving enough time to explain a bit about the property despite the fact that no one was there after us to check in. The room was ready only at 4 pm where the check in should be at 3pm. When we asked a late checkout at 1pm instead of 12pm the same staff didn’t want to accommodate our request !!

Great location, great facilities, fantastic staff. Choice of eateries is exceptional with breakfast being an absolute feast to enjoy. Super pools and beach area. Loved the iced coffee and of course the Chai!

Food wastage!!! And not having anyone care for the cat family on the café terrace...a new family not being being fed. This is a terrible thing as they rely on us (as humans) to care for them. Yes, we fed them when we realised they were there starving with hunger. Please CONFIRM you will rectify this IMMEDIATELY and provide love and care for the ALL the cats, ALL OF THE THE TIME.

Friendly helpful staff including waiters who repeatedly asking guests in the restaurant for any request ( drinks)!, the food in general is delicious , plenty with lot of varieties. in addition, food kiosk everywhere around pool and outdoor facility area to have finger food, drinks , snacks and ice cream. the evening entertainment program is lively and exciting , we stayed for 1 week and every night there was different program which was very interesting. The beach is clean and beautiful ( sand beach) no need to use sea shoes, there are plenty of sunbeds, the room we stayed in was on the 6th floor with a direct view to the sea, it is quiet and comfortable. bathroom amnesties are of good quality ( shampoo and body gel from Molton Brown). We truly enjoyed our stay.

just 2 comments: 1) A/C cooling temperature is regulated by the hotel during night time; it was not so comfortably cool during our sleep. 2) Although all meals tasted very good, only the western styled desserts (cakes) were not that delicious , they look good but lack of flavor.

The whole stuff of Concorde were always accessible and willing to help for anything. In addition the facilities which the hotel provided were superd. The dinning area offered different ( vegetarian, vegan multi cuisine) eating options as per the need of the guests. Also the all inclusive option was truly a win win for the guests.

Even though I booked a suite I had to book separately via Booking.com a pick up and drop off taxi service which the hotel should address. If someone is paying so much money for staying, they need to be pickedup from the airport. The reception areana was bit overcrowded with shops which made you feel like a shopping street rather than a hotel ( just my personal opinion). Finally there were too many cats next to the pools whice were bit annoying.

It was a great value for money. We liked a huge variety of high-quality foods in their restaurants. In the coldest month of the year, swimming in the heated outdoor pool was a good experience. We enjoyed walking on the beach. All the staff in the restaurants, bars and cafes are extremely helpful.

We got a phone call from the reception/concierge at 2am which woke us up to ask for changing the place of our car by saying it’s parked in an inappropriate position. The annoyingly funny thing is that they had parked our car on their own during our check-in and they still had our car key at the concierge. However, they couldn’t find our key and assumed we got the key back. After I strongly insisted on they still had our key, finally they found the key. Despite this terrible experience, we were happy at the end overall thanks to all other staff, clean facilities and an awesome food.

It was a wonderful experience. The property itself is impressive, with modern, spacious rooms that are kept immaculately clean. The staff was attentive, friendly, and always ready to assist, which made my stay even more enjoyable. The animation team was amazing, adding so much energy and entertainment to the experience with engaging activities and performances that made each day special. The dining options were excellent, offering a wide variety of delicious cuisine to suit all tastes. The pool and beach areas were beautiful and well-maintained, perfect for relaxation. The amenities provided made the stay very comfortable, and the overall atmosphere was calm and luxurious. I highly recommend Concorde Deluxe for anyone looking to enjoy a quality and memorable stay!

In short - the hotel is worth his price point. If you want to relax and have the budget for it - this is a good choice Long answer - point by point 1) Staff - polite, attentative. Can solve your problems or request 2) Cleaness - in my opinion perfect. Rooms are cleaned everyday ( as it dgoud be) But it is not done quickly. The stuff are even cleaning the drains of the shower and balcony. Honestly I have never seen this before. Every evening they clean beach as well ( including changing sheets for sunbed mantrases) 3) Place - if you are looking at this hotel, you probably know that Lara beach is one of the best sand beach in Turkey. Hotel is near airport (25 minutes or so). However I have heard the planes only twice during our stay. I think the usual aurtracce is just enough far away for airplanes to be inaudible. 4) Food - as countless reviews before I can confirm. The food is great. Different types abs different cousins. All tasty abs you can find what you like every day. To sum up as I said on the top - the hotel is worth your money. And I believe it is not take that much to himself. I am not naive - they are making great priffit from your money. But the amount of employees that collecting garbage, cutting grass, working bars . making food and of course reception is astonishing big number. And they actually doing their job. And that's why the hotel is good

Not such because I knew where I was going but it is my dreams how to make this hotel perfect for me ( For ME) 1) there could be more water slides for adults. And they need to be maintained. I get few scratches on the back and elbow. Partially because I didn't sleep with correct position. But in good built and maintained slide - that should not happen 2) if this hotel was Adult only - that would be a dream. Sadly I know that you would lost a lot of customers. But I would like to see 16+ section of the restaurant more separate from the rest of it. It doesn't matter if you sit in 16+ zone if 2yo kid screaming 5 meters from you.

Very green area, cozy, locations are thoughtful and convenient, the staff is friendly and always ready to help, the beach is perfect for both children and adults! Special thanks to the manager Almaz- he made our vacation even more interesting) And the best bonus was the very small number of russian!

I am thoroughly pleased with my experience at this wonderful hotel. The restaurant was excellent, the room was immaculate, and the staff were incredibly skilled and attentive, always ready to assist. We will definitely return and highly recommend it to others.

Nothing !