Excellent hotel.! Very friendly and helpful reception staff. Also excellent house keeping staff! Comfortable rooms with beautiful sea view. Slightly out of the city. Shuttle service to the city would make a lot of difference. Breakfast quality should be a lot better! Especially bread, cheese, butter and vegetables should be better quality in this region anyway. In the restaurant, staff should be trained better, they looked unprofessional. Head of the restaurant wasn’t friendly and helpful, she didn’t welcome any criticism or feedback. I am sure you will improve until my next visit. I can’t wait to come back.

Waking up to beautiful Black Sea view! My room was very comfortable in the first night. I can’t say the same for the second night in city view room ( it was my wrong choice by the way). Industrial estate just next to the hotel makes everything to ruin although sun setting was beautiful to watch.

The staff truly indicate the values of Rize. Excellent hospitality and super friendly staff (which you do not get usually get in other parts of Turkey). Special thanks to Huseyin from the reception for his outstanding support and willingness to help/guide. Overall Rize is an excellent place if you are looking to stay away from the hustle and bustle of city life.

Extremely poor breakfast. Unfortunately, every single day, its the same menu which itself is not much. 70% of the menu is cheese (you can imagine). Unfortunately, we stayed hungry all mornings.

I loved the location as it’s in the middle of the town and attractions and facing the sea..front desk Meliha and Enes were super friendly and helpful as well as bellboy Cuzey …

Breakfast time is short, ending at 10:00 in the morning, and I was hoping it would be at least until 10:30 in the morning

Breakfast was generous m fresh. Space was comfortable

Stinginess regarding number of bottle of water, strictly only 2 bottled each room , make no sense compared room your paying for room. I had 2 unites for family suits .I ended up buying from supermarket

good service Mr. Azizhan was very excellent

poor food breakfast, and poor cleanliness of plates

THE AMBIENCE WAS GOOD. THE HOTEL WAS AT A VERY GOOD LANDSCAPE AND PRETTY COMFORTABLE AND OPEN

THE STAFF NEEDED SOME ATTENTION AT THE RESTAURANT. YOUNG LADS ALWAYS SHOULD BE SUPERVISED UNTIL THEY SHOW MATURITY.

Great 5 star hotel on the sea front. The staff are very accommodating and the breakfast is very good

One of the services offered was massages on site but this was only available for women during our stay...

Amazing hotel and staff, prices are perfect for the luxury rooms to sea view along with the spa and pool + the most amazing breakfast experience as the ingredients are from rize and they were very responsive and cooperative at all times

The good reception of the staf. The cleanness of the hotel

On the first days there was a problem with the room cooling. We had some warm days during our stay. The internet is good in speed and coverage yet there is something wrong that make hard to connect so we had bit an issue with the internet

t was a beautiful and amazing hotel. Everything is perfect. I highly recommend booking this hotel, all the staff are perfect and awesome, especially (Yigit) and (icin ) i appreciated that

Nothing