The accessibility to the city center and other landmarks is #1 selling point. From all its access points, this hotel displays a well organized, secure atmosphere. Unlike many hotels in Kampala, this hotel's staff is not always in your face. Customer care is absolutely amazing. Very spacious rooms, plus their breakfasts are some of the best with endless item selection every day. Yes, the service is great, too.

Besides a bathroom plumbing issue due to a likely drainage problem, there weren't many complaints. Their room rates are pricey, so budget accordingly 🙂

Exceptionally service-minded and kind staff. Professionalism and hospitality at its finest. Room was spacious, clean, shower was good. Lovely garden-area and excellent breakfast with all you could want. The stone bakes pizza was simply amazing.

The room felt a bit antiqued, there was only one electric socket in my room so I had to put the water boler on the floor, and the shower curtain needs an upgrade as it stuck to me in the shower..

Staff is the asset in this hotel. They are very customer oriented and courteous. Location Breakfast options Hotel facilities (eg. gym) I always stay in Protea by Marriott in Kampala when I can afford it.

There is nothing not to like about this place

Polite and welcoming staff. Classy. Comfortable Bed. Quiet enronment and excellent location around town. Cleanliness and orderliness is their priority and very excellent shower pressure. Security, though a bit too much. Overall nice hotel.

Can't smoke sometimes on my balcony. A hotel for non-smokers only!

location is close to the central business district. Staff are very friendly and always available to help.

The band on Friday is too loud if one wants some peace and quiet. Modern safes could be installed in the rooms.

Clean and well maintained hotel, with extremely friendly and helpful staff. The location is great in Kololo it is central and easy to get around. Overall a great option for business or leisure.

Good breakfast and very friendly staff

It's noisy. They need to do something about their windows. Couldn't sleep well on Thursday night. The noise from the band too on Friday

A good place in Kampala for a stay. The staff and hospitality is very nice they will adhere to all your requests and make you feel welcome.

Nothing.

The quality of the food has improved. Alan and Rogers were brilliant!

the night club opposite the property must go or find a way to sound proof the rooms.

breakfast

room too small