The breakfast was great! Kids enjoyed the water slide and the hot tub.

We stayed for 2 nights. We requested a rollout bed when we booked. On the day of arrival, a staff member confirmed about it at check-in, but then we never got it the first night. Called the front dask, they said they dont have anything left, so all we got was whole bunches of blankets. We used, put the sofa cushions for a bed, and put all the blankets to sleep on. It was already late at night for kids, so we talked to the front desk the next morning, and we did get a rollout bed, and it was all good. One thing, their toilet paper was really poor quality. Something you would see in Cuba. We had to buy a bag of toilet paper.

Was not far from our provincial swimming event. Room was very accessible and with a lot of space for all of us. commodities in the room were very appreciated like having microwave and minifridge as our child is gluten free and we had to prepared food for him. The breakfast was nice when the bacon was present!

Toilet mechanism required to be fix as water was not stopping. Hall going to the pool was very noisy will we were trying to rest between swimming events. Could not get more than 1 hr. extra for late check out! So, from 11h am to 12h pm, outside this you add to pay extra!

First off when I checked in the lady at the desk was great. I believe her name was Jaycee. Sorry if it's spelt wrong. She was so friendly and had let us know about the facilities in the building along with different areas of NB. We were on a road trip from ON and she recommended some nice places to visit. Her Co worker, I didn't catch his name, was great as well. Anytime we needed help with something he got on it right away. The kids loved the water slide. Probably their favourite pool out of all the ones we went to that week. The rooms were nice and big. The hotel was clean and the breakfast was great. Hopefully get to visit again next summer.

Lovely little pool, fantastic water slide for those brave enough, and a lovely view of Saint John. Close to shops and restaurants, but perched upon the hill so there isn't imposition from the surrounding businesses with sounds etc. Dogs are welcome and they even give you a little card for the door that tells the staff that dogs are present.

The hot-tub/whirlpool was not working which was disappointing, and the pool is a bit small, especially when the water slide is running as it displaces significant space in the "deep end." Otherwise the room was fantastic and comfortable and the deep tub made up for the lack of hot-tub!

We liked everything except the pillows, too thin, gave me a headache, and the toilet ran the whole time we were there, the employees were the best that I ever encountered, they were very polite and helpful, I have stayed at a lot of motels and they were the best, very helpful. Unfortunately the air conditioner was noisy, but that probably is the same in every room. The breakfast was great as well, no complaints about the food or employees.

Running water from the toilet and noisy air conditioning.

The staff was amazing, I felt they went above and beyond, I have never had that sort of interaction with any other hotel staff at any other hotel, ever, the young lady that took my info and gave me my keys was spectacular, her personality was amazing and then I got a text from her and then another staff member asking about my stay and checking to see if we needed anything, wow, I have never had a hotel check with me before. It was my first time staying there but it won't be my last, breakfast was very good and the staff there were also very polite and helpful. The hotel was very clean and family friendly. I can't say enough about the wonderful staff you have at this location. I was charged $25 tho yesterday and I am not sure what that is for, the young lady may have mentioned it but I don't recall. Thank you Mrs. Margo Eatmon

Nothing I didn't like.

The location was great for our purpose, staff were friendly and ready to assist if needed. The hot breakfast was excellent as well which makes a great start to your day.

Although there is lots of free parking it is a small lot. Also there should be a way to go around the reception area when a big vehicle like a bus is parked and unloading or loading.

Personal information was given to assign room side by side with other guests that book at hotel without my permission, had to change rooms at arrival when checked it. Notified front desk of problem and safety concerns of it! If I wanted room next to someone I would have requested when booked.

I booked my east coast road trip in Feb. and thought it was odd that the Hampton Suites in St John was the only one asking for full payment in advance. When I got there I was told that my prepayment was not in their records so I've now been double billed. Unfortunately I will not be back from my road trip for another month to request my first quarter credit card history. Until then I can't be sure who's at fault here so I'm not going to dwell on it.

Hotel was great, very clean . Breakfast was fabulous!! Plenty of options !! Staff was very friendly and helpful

No fault of the staff whatsoever, we unfortunately had people next door that were very loud into the night, once a call was made to front desk, they dealt with issue immediately