The hotel was easy to access from the highway. The bed was comfortable. The room was spacious and clean. The AC and heating unit was quiet. The staff were super friendly.

It’s a little in the middle of nowhere so there are not any restaurants or shopping close by. The hotel restaurant food/coffee was mediocre. Paper cups in the room…porcelain and glass would be much nicer.

the room was so comfortable, I actually had couch this time and makes it so easy to just sit up, have room service and watch Tv. It's hard to when have to sit on bed. Because I had a Couch I stayed extra day.

Serve coffee in Lobby alittle bit longer maybe till 11:00 am

Check in was fast. I did eat breakfast in Restauraunt every morning, food was very good. The 3 Wait Staff I had were GREAT, I let their Manager now first morning I was there.

I requested room facing parking lot so that I could see when my RIDE was there to pick me up. When I looked out window only saw the Fans-Blowers what ever else was on roof.

Best Location, room, very friendly staffs at the reception, all others staffs for the other services, staffs at the restaurant, and food is good there. Reasonable price for food..

Should be given water bottles free for all the guests who’s staying at the hotel, not only for special memberships guests. Breakfast need to be included.. Air conditioner needs to be cleaned.

I did like the location and the restaurant. There's not much to look at, but the food was good..

The room was OK. The carpet in the room was old and badly worn. The room needs to have a warmer feeling. The room was too simple and bare looking. I felt for the cost of the room. It was disappointing The room was clean, and the large window was a nice feature. All in all I good stay

My wife doesn't do heights very well and when I booked the room I asked about being on the ground floor. Other places have always said we will see what we can do when you get here. The Hilton immediately said they would book one of the few rooms they have on the ground floor

There was a little bit of noise because it was near the pool. But not a deal-breaker

The service was amazing in particular one of your staff members made our stay a little better each morning she was bright and courteous and extremely helpful her name was Natalie

We feel that there should be some sort of a menu in the room for your room service at the restaurant we didn't even know you had a all day restaurant in there so if there was at least the menu in the room you probably would have ate there more

Large, comfortable, clean room with a very nice in-house restaurant where we enjoyed cocktails in the evening and breakfast the next day. We were very impressed with the friendly competent staff! The hotel has very easy access from the 401. We left an item in our room and the staff was incredibly helpful by communicating with us and sending the item immediately.

The location was perfect for the people I came to the Eastside to visit.

I didn't like the bathroom fan not working. I didn't like the I.T issues with the room cards. I had to go down the front desk to get new cards every day

Great Location right off the 401. Our room faced the field beside the hotel and we didn't hear any of the 401 traffic. Clean rooms with comfy beds. Washroom was also clean and we loved the fact the hotel offers shampoo and soap in big bottles attached to the wall inside the shower.

Darn kids running like crazy down the hallways throughout the evening till about 11:30pm. After that, it was fine. Not sure if both elevators are working but during our stay, only one seemed to work/being used.