The staff was lovely. I only dealt with the lady at the front desk, who was very helpful & accommodating. No breakfast, as I slept in from my long day. When I went to my first room, 307, 1 bed was made, the other had dirty linens piled on it. The bathroom had all dirty towels in the tub. I returned to the desk, was given room 309 & all was clean & as expected. I noticed there were no wash clothes or bath mat in my room, both of which should be standard for this class of motel. I’m rarely in Birmingham, but was very surprised that the first room wasn’t clean & the second lacked what I would call essential items.

As above.

The breakfast was excellent. The location is great as well there are stores and restaurants close by.

The front desk service..from the moment I walked in the young lady energy was off ..no smile no greeting just may I see your id and it'll be an extra 35 dollars for early arrival...I arrived at 1 but check in was 3 so I left and came back at proper time but same energy so I stayed away from front desk before Bessemer police had to come

The room was clean and the bed was comfy. Staff are friendly, and there is easy access to the major highway.

Breakfast was scheduled to start at 7 am, but when we arrived at 7:05 am, only the scrambled eggs were on the hot table. It took another 15 minutes for the bacon and sausage to arrive. The breakfast person only had a small pan that she was using to make scrambled eggs, and it was not big enough to feed the number of people waiting.

Location was great for our destination which was the Civic Center and we didn't have to travel to go eat because there was an excellent restaurants in the area, most within walking distance. And always love a continental breakfast saves a lot of trouble of getting dressed to go out to eat breakfast. It was also a great value.

No issues whatsoever

It was exceptional for the price. The staff were friendly and positive and attentive. My husband thought the full breakfast was really good. It was comfortable and all the amenities were good quality.

Nothing

The staff was very friendly and helpful.

This is universal and not related to just this hotel. In general, I think the weather needs to be taken into consideration when determining when to open up the pool. It is the south and we are experiencing warmer weather earlier. So the pools should open before Memorial Day.

The breakfast was grea. Staff was phenomenal and helpful with different spots to shop

Pool was clean and housekeeping staff was polite.

My boyfriend and I stayed here the weekend while visiting Alabama Adventure. The property was very clean! Rooms were nice. The complimentary breakfast was delicious!

I love the breakfast. The front staff Ladies Latoya and Chrystal was nice

The handicap rooms was scarce

The rooms was awesome .

That the staff was not very . And the lady. In mantiance was very nice . And didn't like i had 3 rooms for my family and grandkids and they wouldn't let them get in swimming pool until. I checked the other rooms in on the 2nd. Really.I was already stayed one night. Had to much going on for me. I don't know if I would come back. But the room was the best .Communication with each other and quess was very un professional.