Very clean room and comfortable bed

Everything was fine, but there was a nasty smell on the ground floor near the lifts.

Bed was very comfotable and all items within the room were of a good standard. The room itself was quiet, the only issue was other guests closing their room doors quite loudly late at night on the first night.

Though the overall experience was very good, and the staff were profesional, however the staff could have been more friendly in their approach. Having a better smile when seeing their customers or a welcoming sentence would make a big difference to the customer. Offering to provide support on how to use the parking machine etc, rather than us having to ask them would also make a difference.

Location was very good. Just off the M606. Also opposite a very good place for breakfast, lunch and dinner! Plenty of parking (there were a few events on while we were there, so pretty packed). Also, it being more southwards, avoided much of the city traffic! The room itself for 2 friends was very good spacious and very clean. We were very happy with it all, thank you!

Housekeeper forgot to stock up on our tea/coffee, so friend had to collect from reception. The mugs were not replaced/washed (though I admit, just that time we forgot to rinse it, but that shouldn't prevent someone from clearing it). Some noise, walls slightly on the thin side, but we still managed to sleep well. The above isn't going to stop us returning!

Friendly staff member on arrival. Two rooms quiet and close to each other as requested. Car park in front of hotel busy but plenty of parking at the back of the hotel. Good breakfast in comfortable and noise free environment. Check out straightforward.

Access to hotel via a rather complex junction especially as busy with traffic in dark when arrived; missed turning and had to double back. Verges outside hotel blocked with parked cars. Front hotel car park and foyer extremely busy and noisy on arrival ( hotel hosting a boxing match and also a wedding reception with hundreds of guests that evening). The hotel bar was right next to the reception desk which made communication challenging.

Cedar court hotel is a very nice hotel. We were greeted at the reception desk by very helpful staff. They were friendly and helpful. Our room was nice apart from a couple of long cobwebs hanging from the ceiling. We had to ask for help from reception as we couldn’t get the lights/lamps working, the housekeeper came up to our room and showed us the master switch which was near the entrance to the room. We asked for a fan as the room was extremely hot and the window only opened about 3 inches, the housekeeper brought us a very small, noisy, inadequate fan ( note to oneself to bring a fan from home). We were allocated a standard double room on the 3rd floor with a bath and shower over. The shower head was fixed to the wall making it virtually impossible to get to certain places to rinse the soap off. There were no shower rails to hold on to and no non slip mat for inside the bath. We had a lovely meal in the restaurant and the staff were most helpful. We slept quite well despite the room being hot. After waking and going down for a lovely breakfast we returned to our room, it was then that I rechecked the status of our booking to find we had originally booked a standard double ACCESSIBLE room. On raising this issue with the receptionist on checking out, she didn’t really comment much on this fact apart from observing how very hot I was and offered me a cold drink. I said to her that maybe when people book certain rooms, ie accessible rooms, that reception staff should ensure that people are allocated the room that they have booked. It’s a lesson to be learned on my part, to ensure I get the room that I have booked and paid for!

Read above!

Staff were great, the lady at reception through the day went above and beyond, unfortunately, I don't have her name but she was on duty throughout our stay from the 1st to the 6th of January, also, Nigel, the Cook, was very helpful brushing the snow from my car and helping to clear my path as it was difficult leaving the Car Park after the Snow Fall. My only criticsms are that we miss the Swimming Pool and Jacuzzi Facilities and I think the food prices are a little high, edpecially when there are other resturaunts close by.

Miss the Swimming Pool and food prices are high.

This hotel is wonderful. Was a little worried from reading the mixed reviews, but wow, our room, welcome and everything provided has been top notch. Was even upgraded to a nicer room and welcomed with some beautiful bakery treats and a hand written note of welcome from the guest service team. Very happy and after a long drive, this welcome with a cup of tea whilst admiring the view of Bradford from the window is truly lovely. We’re in room 422, which is new and really lovely. Can’t fault it and will definitely stay here again plus recommend to others. Well done to guest services for creating such a lovely, unique, comfortable stay.

Everything was great.

The room was comfortable. Staff were polite and friendly and were very helpful.

The attention to detail on all rims in the bathroom was a little alarming for germs etc The bath wasn't clean and hairs were along the rim so I didn't want a bath and could only have a shower. The drilling from the room next door was not appropriate and for the first couple of hours I actually expected the worst but thankfully it stopped. I found the restaurant menu however very pretentious for the price. The pork ribs for instance wasn't even local and tasted like it came pre cooked warmed up from frozen and for the price I'm sorry but it just wasn't good enough or big enough!

Soon as we walked in it was like we were the most important guests they had and managed to achieve this with all guests. My husband is disabled/wheelchair user, they made sure we stayed in same room as before and nothing was too much trouble. Food was lovey and plentyfull. There isn't enough room to say how fantastic all staff were, going to extremely lengths to accommodate my husbands needs including helping him with parking despite the 4 PARTIES they were hosting.

Couldn't stay longer The pool still unused, really wish the pool was use again

The room was fine and clean, the bed comfortable, more than enough snacks and drinks. It was nicely cleaned every day. The cleaning staff were very pleasant. Breakfast fare was more than adequate and actually warm on the plate. Staff as helpful as they could be.

The computer billing system is chaotic. We had specified beforehand that we would be notifying the hotel about breakfasts ad hoc but the computer showed three breakfasts added on regardless. When we explained that we would be leaving before breakfast on checkout day, this seemed very difficult for staff to input. When we tried to pay for accommodation and breakfasts consumed the night before checkout to save time this too proved too difficult for the computer system to comprehend. We were told at checkout just before leaving that we still owed a balance for breakfasts... Frustrating