Hotel is beautifully decorated, modern and spotlessly clean. Staff are very welcoming, helpful, friendly. Very comfortable rooms/beds...well equipped with kettle, hairdryer, tv etc. Food was excellent with a great selection. Full cooked ulster breakfast was delicious, as was the evening meal in the restaurant. Handy location to Giant's Causeway, Bushmills, Portrush etc We had a lovely relaxing stay and would certainly recommend! Special thanks to Louise and Eileen...was lovely to meet you both

The location is very close to Giant’s Causeway, modern interior and clean room. The Family room is very big with a separate room for kids.

The family room’s double bed isn’t what we expected. It’s smaller than standard double room. We’re not used to the size do we didn’t sleep well during our stay. The first breakfast we had, we asked for a la carte breakfast but the portion was surprisingly smaller than our second morning’s breakfast. Plus, we need to return a dish because something wasn’t not fresh. Please review your standard. There is lack of information which number to call to the reception when we needed something, which was a bit inconvenient.

Proximity to the Giant Causeway. The room was clean and the view of our room was nice. The carpark was close by and easy accessible. We had dinner in the restaurant and the food was good

The room we stayed in was small and as there was no lift we had to carry our luggage up 3 stair cases. There was no drinks price list, neither in the hotel restaurant, nor the bar. We asked at both venues for it but were told that they do not have them. This is, to my knowledge, illegal and a drinks price list must be displayed and easily readable as part of the Consumer Protection from Unfair Trading Regulations 2008.

The staff were all so friendly, they made sure we had everything we needed to make our stay the most enjoyable that it could - including chatting to us before bed in the bar which was really nice and made us feel very welcome! Grays is also only around a 20 minute drive from coleraine, portrush and portstewart - this was great as there was lots to keep us busy - great location!

Not too big of a deal but it would be good to do double rooms and twin rooms so that there is more space - we had an unused single bed which took up space in an already quite small top floor room.

We opted for this place, as it was in walking distance to the Giant's Causeway and totally redecorated. We are very happy with our choice: Reception, lounge, restaurant, bar and rooms are very cosy. Comfy bed. Massive room ("No. 3 Bushmills") with a double bed and a single (I could have opened a dozen suitcases there all at the same time). Especially liked the excellent cooked food at breakfast (recommendation is Pancakes or Eggs Benedict with Salmon) as well as during the evening meals (recommendation is e.g. the monkfish) in a 4* quality. The staff has always been very helpful and extremely friendly (Thank you!). Very quiet during the week for a relaxed stay and great during Saturday nights to meet great new people (to make you laugh the entire night - thank you if you read this!) and enjoy the live music. Free parking on site and in view, where there has always been a parking space available for us, independent of our arriving time. I wish we could have stayed longer. Need to come back. ;)

Nothing

Excellent location for exploring Giants Causeway which was our main reason for visiting. The room was: well stocked, nice view of the ocean, good shower, comfortable beds, enough room for all our stuff as we were doing a bit of a road trip and everything just felt very nice. We spent more time in the bar and lounge than intended as we arrived in very poor weather and decided not to go out that evening but it was lovely to have a few drinks and look at the view, do a bit of sketching, play some card games etc. We also ate dinner and breakfast in the restaurant. The food was absolutely wonderful at both meals. In the morning, had the weather been perfect, we would have walked from the hotel all the way to the causeway (about 40 minutes to get down to the stones and maybe a bit longer back as it would be uphill) but we drove to the local car park instead. Checkout time is comfortably late so you could do it early in the morning and get back for check out if you need to.

Nothing, it was ideal for our needs.

The rooms were beautifully decorated, very spacious and very comfortable. The staff were very attentive and friendly, especially Anna - she is a credit to Grays.

There was a live musician on in the bar on the Saturday evening. I found this very off putting as it was a small room and the music was very loud. We actually left and went and sat in the reception area.

The hotel is modern, bright and beautiful. The whole place was spotless clean and the beds were so comfortable. The staff were absolutely amazing, nothing was too much trouble from the dark haired girl who I think may have been the manager (sorry I didn’t get names which was very ignorant of me), the two lovely housekeepers and the young man who served us in the restaurant whose manners were impeccable… he is a credit to your business!! The food was to die for and there was a huge menu for both breakfast and dinner to choose from so big thumbs up to the chefs! I’m looking forward to returning soon.

The only thing I didn’t like was the pillows but I think it’s down to personal preference and you can’t please everyone.

Very nice place, clean, comfortable, quiet and it had a restaurant and a bar, both of which were very good. Our room was on the 1st floor, there is no lift but it's easy to walk up and down the stairs. Breakfast was good with a choice of hot meals. Overall a nice hotel, we stayed two nights, and one that I would recommend....especially if you have a car.

It is located about a half mile out of Bushmills but on a narrow road without a sidewalk so it feels and is precarious. Also it's a mile walk on another narrow road to Giant's Causeway. There is a great bus (the 402 I think) that stops nearby so if you can catch it (you pay on board depending on where you are going) then it makes the walk far less scary.

Check in was a breeze. We watched the sunset over the ocean from our room. Dinner and breakfast were both great. We ordered breakfast from the menu. The service and staff were top notch. Staff recommended a shop for us to visit in town so we could get a charger for our phone to plug into in the car. Bed was comfortable and the room was very large. Great location that is near Giants Causeway, Carrick a Rede Rope Bridge, Bushmills Distillery, and Dunluce Castle.

We had to ask for the hot water to be turned on. They recently received a new system, so they were still figuring it out. Once they turned it on the water was hot and we were good.