Friendly and welcoming staff Nice quiet room Decent shower Comfortable bed Restaurant area Girl Courtney serving was really nice and polite and would give recommendations on the food or make me aware of the deals that were currently on. Few draught beers on tap including Guinness Restaurant food was decent enough Located at the motorway services which is convenient. Good big car park

Pillows were too hard. No bell on reception for attention. Sometimes stood waiting at reception with people through in the office who couldn’t see you standing there waiting for service. Sausages for breakfast weren’t good quality and always on the cold side. You need a code for the barrier to cross over the top of the M6. They give you a code but if you don’t know that before hand you could end up driving past the southbound off slip and driving a few miles further south only to have to take the next off slip, then cross the M6, rejoin it and drive a few miles back up to come off the north bound slip road.

The room was clean & functional. I have lots of allergies so didn't use the restaurant but the toast smelt wonderful every morning. It would be nice to have decaff tea in the room though.

As a solo traveller I was in a disabled room. This meant the wash basin was set really low which meant a lot of stooping. Also there wasn't anywhere to put a toilet bag as no shelf. It would have been useful in advance to know there is an old road you can approach the hotel on as long as you have a code for the barrier. It saves driving a long way south to get onto the M6 & be on the correct side for the hotel.

Staff were very friendly and welcoming. Check-in was quick and smooth, which was much appreciated after a long journey from Scotland. Our room was spacious, very warm, and had excellent lighting, creating a cosy atmosphere. The beddings were clean, bed, and pillows were comfortable, ensuring a comfortable night's sleep. It wasn't noisy during the night too. Overall, we had a great stay and would definitely recommend this hotel to anyone looking for a comfortable and hassle-free experience.

Surfaces were a bit dusty and shower not the cleanest.

Clean room, great facilities on site with friendly staff. My only issue is the barrier to get into the site to go south was locked. This I understand is a security issue, so I understand. My only other issue is when staying in Summer (I have used this hotel many times) if the window needs to stay open for ventilation, the Kitchen extract fans can be noisy if you are staying on the first floor at the front of the building. The path to the service station from the hotel is a little prone to being rough and ready.

See above.

The hotel was budget-friendly, was clean and had good amenities like a restaurant, Starbucks coffee and a fitness suite. It was also a short walk from the services. Staff were friendly and it was in a good location for our needs.

There wasn't much not to like for a budget-friendly, one-night stop over (which I imagine most people would be looking for). If I had to pick something... I guess the pillows were not massively comfy and the room was a little on the warm side, but that's a personal preference really.

I was surprised how nice this hotel was, when staying at a motorway services hotel you always have a little trepidation, we have stayed in ones before that make you swear off them. But this hotel is a massive exception to that! You can't hear the M6 too badly in the rooms, it's neat and clean. And the most amazing part was the price of the meals. We had 2 main meals for under £30. And when you take into account the prices normally charged in motorway services this was amazing. And to add on top of all of this they allow dogs to stay too, with plenty of space to walk them too, not just a tiny area. The staff there were fantastic too, the M6 was closed due to an accident that day, and they staff helped via the phone to guide us to the service road entrance and supplied the code to enter. I really cannot praise them enough.

To be honest there isn't much I can say I didn't like, as for the price and location it exceeded expectations

The lady on reception (we boked in on 12th August - she was on afternoon/evening shift) was SO helpful and kind - we had our dog with us which meant we couldn't dine in the restaurant but she ensured we had a table in the reception area and we were able to eat with our dog their! The food was of excellent quality and price - we were very impressed - the room was quiet. The breakfast choices were very good - and again we were able to dine in the reception area.

I suppose having a separate dining area for people with pets would be useful - as we were cluttering up reception a bit - but otherwise it was great.

It was lovely and warm, the room was nice, the carpets were nice, the curtains weren't 'cheap', they were of a nice material. The staff went out of their way to be friendly and welcoming which is always nice.

There was a dog in the room next door which barked occasionally, it didn't disturb my sleep but I still would prefer not to be placed next door to a dog, that makes me wonder if there was ever a dog on my bed, which I don't like the thought of. The other thing was that the bathroom fan was permanently on, (even though the lights were turned off) it did make a humming noise, which again didn't disturb my sleep but which I suspect would disturb a lighter sleeper. I forgot to mention this when leaving but it was room 201

Apart from the external appearance of the hotel, this is a real travel gem. The rooms well appointed, nice proper dining room, and breakfast. I can’t imagine anything could remotely touch it at this price

Just a bit difficult to find: approach the “No Entry” signs on the left immediately at the end of the services off-ramp, and observe the rectangular sign (under the big red circle with the white bar) that says “except Tesla Chargers and Ramada Hotel access”. I did a couple of laps in the dark first

The staff were very polite, helpful and welcoming. Food was great, menu had enough choice for the duration of stay. Also very reasonable prices.. location was on a motorway services but I never heard any noise whilst in my room, it was a very comfortable stress free stay at the Ramada. One thing I will say though, having stayed at various Ramada hotels around the country. The bathrooms are not very well thought out, when you take a shower water sprays all over the door and literally covers the floor. This is no reflection on the staff or the stay though as I would definitely stay here again. Thank you

Nothing really.. I was pleased overall