The property’s location is amazing and and within a short drive of Hexham and Corbridge staff so helpful and polite room was well presented and the shower facilities were perfect, dinner and breakfast was DELICIOUS 😋

We so badly wanted to give this place a 10 but the only two things I would say that stopped us was the radiator I had no idea how to turn it down or off was stuck on 18’c ended up opening the widow which when being in the ground floor I didn’t feel too comfortable doing also the beds for us in particular weren’t very comfy but once we were asleep we only woke a couple of times, also a double bed just isn’t big enough for us but again it’s personal preference and we’ll look to upgrade the room next time for a bigger bed

Room required a bit TLC. Painting decorating etc. Think it would put a lot of people off. Bar, restaurant and reception areas were brilliant. Lovely real fires comfy and relaxing. What made the place though was the staff. Every one of them were so polite, helpful and friendly. Real Northumberland folk!!. Breakfast was a buffet and absolutely outstanding for £10. Full English, toast, cereal, tea coffee, fruit and also made porridge to order. Definitely stay again. 5 Walk on Hadrians Wall. Superb. Once again a massive thanks to all the lovely staff. Company should reward them all.

Thank you to all the staff who were very friendly and helpful. The Breakfasts were very good, with plenty of fruits and cereals to choose from and the cooked breakfast was very good, and nice tasty bacon and sausage, poached eggs cooked just right! Evening Meals were excellent with a good choice on menu. I have allergies and they took great care when preparing my meal, Our room was fine, situated overlooking the garden and the River Tyne which was lovely, comfortable bed and nice and quiet, so slept well. I preferred to have a bath in the room, but we only had a shower, but we managed with that anyway. Overall very pleased with our stay and would stay here again. Shirley and Mike

Would have preferred to have a bath as well as a shower.

Lovely atmosphere in the lounge bar with the fire on , lovely location

Beds a bit to small

This lovely, grand hotel provided a delightful stay during our trip to Hadrian's Wall. The hotel's impressive exterior and nice decor continued throughout the interior. We were greeted by friendly reception staff who, despite the hotel's busyness, ensured we were able to get a seat in the hotel. The restaurant was a highlight, with its stunning large glass windows overlooking the garden and lake. The food was amazing, and the staff even gave us complimentary drinks to apologize for a forgotten drinks order – a small error that was handled very well. Our room was spacious, clean, and quiet, with a very comfortable bed and a TV.

There was nothing i didn't not like

The hotel is situated in the perfect location to do lots of sightseeing. The dining room staff for breakfast and evening meals were exceptional. Our waiter Sakie was attentive and extremely polite and nothing was too much trouble. We stayed in for evening meals which were very reasonably priced and delicious, but we felt the wine menu was a little limited. Great value for money nevertheless.

Unfortunately, the room was really cold with inadequate heating from one radiator. There was no hot water to shower one morning either. I feel that it is a little tired regarding the decor and would benefit from a makeover - the interior doesn't reflect the unique history of this place or its beautiful, wild surroundings; it's too metropolitan.

Friendly staff Warm & inviting hotel We had good views from our room

The evening menu was just pub food & a limited selection

Lovely breakfast, location next to the river second to none and absolutely spectacular. Surrounded by beautiful gardens. Lovely, warm pool and gym. Pleasant and helpful staff. Nothing too much trouble.

Breakfast buffet not always stocked up on things like eggs etc. I like a good supply of tea with my breakfast, which was difficult to get when only a small teacup and teabag were offered rather then a pot, or a reasonably sized mug, which appeared to be a perk only for a coach trip who were staying at the same time. Difficult to reserve table for dinner at a time we preferred, apparently because of said coach party. Long wait for service at dinner for the same reason. Room not attended to although sign was up, so had to find items to top up hospitality tray elsewhere.

Food was lovely no fault at all. Lots of choice at breakfast. The rooms were clean but there were (I know a bit petty) but cobwebs in corners and on light flies were in the shade. One main thing that would have been some information in the room, different things about the hotel ie the history of the hotel and places to go and the area whilst visiting. The gardens that had little ponds were all covered in green fungi and if children were running around outside it was very easy for them to fall into. Not a very nice site, a bit of a clean would be nice so show proper water in it. The room needs a bit of tidying up - a little bit drab.

All in all everything was fine except for that mentioned above. With these little things it would be a really nice place to stay.

The hotel is in a beautiful location. I stayed whilst visiting my mum who has recently moved to a nursing home so needed somewhere close to Hexham. The room was fine for the price and I slept really well because it was very quiet. It was also very clean. I enjoyed the breakfast and there was a good range of food. Again, for the price it was good value. The staff were all lovely and very friendly and helpful.

The room is a bit dated but fine for the price. I thought I wouldn’t sleep well because I could feel the springs in the mattress but I did have a good nights sleep. The jam with breakfast wasn’t very good quality but overall the breakfast was good value for money.