The hotel location is by a river, which you can see from the bar and the restaurant. So always something to watch on the water, Ludlow is a bit hilly but lovely to walk around, lots of interesting building and walks in the town or in the surrounding countryside. It also has a large car park attached to the hotel. There was a lot of choice for dinner and a range of prices. Breakfast again had good choices on the cooked menu, but there was also a selection of cereal, nuts, fruit and yogurt as well. All the staff were friendly and welcoming. We were in the Tempest room, it had a terrace and fab views across the river. All the rooms are different and have different facilities.

I thought it was lovely, so nothing to dislike.

Room small but fine for 3 nights but that was our choice, other larger rooms are available. Lovely to have fridge, kettle and coffee machine. You can alter the heating to what you prefer. Lovely water pressure for shower which had a good selection of toiletries. Fabulous views of town and river. Good choice of freshly cooked breakfast and quality cereals and condiments. Dinner available and food was lovely. They offer a discount to eat at the sister hotel of The Church Inn and the restaurant there is excellent which has a great atmosphere and good selection of well presented tasty dishes. The staff at both places were attentive and efficient. Free car park with plenty of spaces. Location is good for exploring Ludlow.

All great but be aware it’s a steep walk into the town.

The hotel was beautiful, with views over the river. The property was clean, easy to navigate and decorated well. The Tempest room we were located in was beautiful and had a small balcony overlooking the river which was an absolute delight. The tea and coffee in the room was good quality and plentiful and the included breakfast was fresh and good quality.

The car park was somewhat tricky to navigate when very full but I am conscious that it is a consequence of the geography in the area. The bathroom in our room did not have a shower connected to a wall, only a handheld shower head and the roof angle did hamper standing up in the bath. Whilst this was fine for myself and my husband an older couple might not navigate the bathroom well.

Very pleasant staff throughout the Hotel, lovely breakfast both mornings, had one evening meal which was good, only had a burger myself so not much to compare, my wife had the chef chicken which she thoroughly enjoyed, pity there was no shower in our room, but should of checked the description a bit better as it was noted that only a bath available on that room, the bar area was nice in the evening, my only disappointment was that when checking out there was no mention if we enjoyed our stay or if everything was fine, there were some issues so we never had the opportunity to say so , I.e fan in bathroom not working, corridor light on all night and having to put pillows at the bottom of the door to darken the room, not a big issue ...we will be back when next in Ludlow..

Nothing

Communication before hand was kind and thoughtful. A table for dinner was reserved for us in case we needed it (there was not pressure to make a decision before we arrived, it was just reserved so we didn't miss out - in the end our plans evolved so we did take up the option to have dinner at the hotel and we were glad we did because it was delicious). The location, is ideal. It is beside the river in a beautiful setting but only a 5 minute walk from the centre of Ludlow The welcome - very friendly and helpful The room - it is a old building with lots of nooks and crannies but in our room they were use to their best advantage resulting in a large spacious room and an incredible en-suite The breakfast - the range of hot and continental options was more than enough. A guest at the next table was gluten free and it was lovely hear the waitress being very thorough and helpful with the various items suitable to that guest. The staff - everyone was so lovely :-)

That we couldn't stay for more than one night!

Great location in Ludlow and next to the river. Good and interesting food. Comfortable bedrooms Good local beer!

The person who booked us in and served our table for dinner could benefit from some customer care training. Not rude, but no smile, no welcome and just neutral. I had mentioned when booking the table for us and two guests who live locally that it was a birthday for one of the party. Some restaurants would have made something of this with something extra. This evening experience contrasts with the lady at breakfast who was delightful and exemplary. Sorry - but you did ask!

Very nice hotel, great location, excellent food and service. The terrace at the top of the hotel and the dining room has lovely views over the river Teme. The service was excellent and the staff were friendly, organised and efficient.

This is not the hotel’s fault but we visited on a very hot day, the rooms at the top of the hotel were hot. There was air conditioning, but in our room the unit was a little too noisy to sleep through. It’s a small thing, the room was lovely and the bed fantastically comfortable.

The room was Stunning, I upgraded to a room with a bath. The view from the window was lovely. Huge room, lovely bedding and very comfortable. Nice coffee machine although we didn't use it. Large bathroom, plenty of storage. Breakfast was excellent and quality produce. We will definitely be returning as Ludlow is beautiful. Next time we will eat at the restaurant as the menu looked fabulous

Lighting in bathroom wasn't great. Had to do makeup on the floor in the main bedroom. That was the only thing I had a problem with

The location was excellent. Very impressed with the food, breakfast and evening meal was beautiful. The roof top bar was fantastic overlooking the river but unfortunately the weather wasn't great so we couldn't take advantage of this, but would have loved to.

I didn't realise our room was right over the road and traffic lights. Although the windows had clearly been made double glazed it didn't shut the noise out so would prefer to be over the river. Also I wasn't happy being woken up at 7.45am to be asked if I had checked out early. Not sure why this happened but I couldn't get back to sleep after that.

Beautiful location overlooking river. Watched ducks, heron and an Otter whilst eating breakfast. Very friendly, efficient staff. Pleasant welcoming atmosphere in the two bars.

Would have preferred room not overlooking road, right over traffic lights so could be noisy if window open. Would ask to choose room now I know location. Husband loved the food. I’m vegetarian and unfortunately didn’t like the two main options on days we stayed but starters were good.