Burlington house provides outstanding service. Burlington House staff and property management made sure their customers stay was exceptional such as they always asked is everything good for you today, was the room to your satisfaction and would ask how was your breakfast. They put forth the effort to make you feel appreciated and valued as a customer and because of that it was like staying at home. You feel safe and everyone genuinely cared about you. I will visit my university in 2027 and I already know where I will stay. Without a doubt Burlington HOUSE! Thank you all for such great care. Deeply appreciative.

I wish I could have stayed longer.

Excellent customer service from the whole team! The accommodation was comfortable and spotlessly clean. The breakfast offering was pretty good, with freshly baked bread available every morning. (The bread, from a breadmaking machine was not bad, but being a baker, I am pretty critical!). The fact that the Burlington is situated on the main bus route into the city was an added bonus. There were busses passing pretty well every ten minutes or so, and when you have a bus pass, that is certainly a bonus!

Although our room was very comfortable, it was a little 'cramped'. However, our booking was a bit late. We could have had a larger room, but we just took what was available at the time.

We were made to feel so welcome. Greeted with fresh juice and chilled water on arrival. Everything is spotlessly clean, inside and out. Fabulous breakfasts made to order every morning. Fresh-squeezed orange juice and daily homemade bread were such a treat. Bed linens are perfect. Blackout curtains were perfect. Power shower is amazing. Bathroom and everything in the room is to very high standards. Lovely gardens. Even though our room was small, it was perfect for our stay. We had everything we needed. The staff go out of their way to accommodate every request, and nothing is too much to ask. Our stay was made more memorable because of the staff. We would love to stay here again. Victor is just lovely. Very easy to get to the city centre by bus.

Could use some new pillows. The pillows were very flat. If it weren’t for the pillows, we’d rate Burlington House a full 10.

Everything went perfect since I got to the property, 2 hours before the check in time, either way, the property manager made sure my room was already clean and he gave the keys right away, he explained the amenities, attractions around, provided a map, and gave some recommendations of the place as well about the area to get to the main areas of Oxford by public transportation. This Hotel is a family owned business and they make you feel like you're in home. The rooms are always clean, the style is a unique British style well kept but without trying to be a chain hotel. Every room seems to have its own character. The one I stayed in was super comfortable.

Nothing that didn't really like me, but the Breakfast options could improve, however the options they provide, the fresh bread, fruit, coffee and fruit compensate.

I really liked how responsive they were when we booked and any email follow ups. We arrived slightly earlier than expected and they were super accommodating. Plus there was free parking on their premises. The host showed us around, gave us loads of info on the area etc. The room was well equipped with all mod cons including a kettle as well as smart TV with netflix account. Even though our room was opposite a main road, the window was very well insulated so we couldn't hear any noise which was great. The breakfast was included and it was more generous that we expected including a selection of cooked options aside from cereal, fruit and yogurt. We got extra hot drinks and bread when requested which was a bonus. Throughout all our stay, the host as very attentive and we felt at home.

Can't think of anything other than we had to get a taxi that took 10 min to the centre of Oxford.

We arrived earlier than stated check in time as we had just driven in from the airport and the staff were very friendly and willing to accommodate us. They even helped us bring our luggage upstairs (which was heavy). Our room was clean and comfortable. The breakfasts were wonderful. There was ample parking for us and the hotel was right on the bus route into downtown Oxford. (The bus drivers we encountered were also friendly and helpful). We discovered that it is necessary to take a bus into the center of town as there is no (or extremely limited) parking for cars.

There is nothing that I can think of. We enjoyed our stay.

Staff were exceptionally helpful and attentive. The room was lovely and big with a very comfortable bed. Breakfast was good with a nice choice. The property is 1.9 miles away from oxford centre and an enjoyable walk but also shops and restaurants nearby. There was parking at the property. There are plenty of busses and the host supplied a map to assist us. Would recommend and will return if in oxford again.

In the en suite the toilet is very close to the radiator, what out not to get your bottom too close to it! The en suite is lovely though.

Excellent rooms, the hotel personnel is fantastic! Absolutely outstanding service! The hotel staff were truly exceptional — incredibly kind, attentive, and always willing to help. They went above and beyond to make sure we had everything we needed. We were even offered complimentary juices and coffee, which was a lovely surprise. I’ve never experienced such warm and generous hospitality at a hotel before. Their attitude made our stay truly memorable. Highly recommended!

I had a lovely stay! The people were incredibly kind and welcoming, which made the experience even better. The location was perfect,right in a charming summer town, just about a 35-minute walk to the city centre. Breakfast was absolutely exceptional, especially the homemade toast and granola—such a nice touch! The staff were super friendly and always helpful. Would definitely stay again!

Clean and mould/dust free rooms, great breakfast with incredible eggs! Flat screen TV in room with access to streaming services. Lovely, modern, freshly renovated bathroom.

Not much but think the pillows could do with a refresh. They were either hard and lumpy or just very worn out. The room was a little dated and oddly decorated but it didn’t matter. The air conditioning system didn’t smell good when we turned it on so we had to sleep with the window open which was noisy with the road. But not really a biggie.