The rooms were comfortable; they were cleaned daily and all refreshments (biscuits, coffee, water bottles) were replenished. Staff pleasant. Breakfast was very good! We had the full English, croissants (hot), cereal, fruit and yoghurt. Decent bar. Lovely garden to sit in in the sun. Train station nearby to get to Tenby which was more lively. Free car park. Also, central to all the scenic attractions such as Green Bridge of Wales, Elegug Stacks and Bosherton Lily Ponds

The town was a little quiet at night. It is Summer holidays and weekdays though.

The breakfast was amazing and evening meal had a good choice of meals and the food was fresh and delicious

Disabled Room was spacious all facilities in the room . Food in Resturant was lovely, had a beef curry in the evening very tasty, really enjoyed the full English breakfast waitress was very pleasant and friendly nothing was to much trouble for her All staff were pleasant and friendly, we have stayed at this Hotel before in the Anex Will stay here again .

Only Complaint was the bed, i found it very uncomfortable to high for me, had difficultly getting into it and off i am disabled and was afraid of falling out of bed, could have done with a lower bed .

Ample parking, friendly staff, clean and tidy, comfy bed, good sized bathroom, convenient location, quiet, lovely breakfast, would definitely have no issues in recommending or returning ourselves one day.

Very minor things - the bedroom was so light all night from the light outside and the extractor fan in the bathroom came on even if you didn’t turn the light on and then went on for 20 minutes which wasn’t great in the middle of the night and we hope it didn’t wake anyone else up. Other than that … literally perfect.

Location was excellent, as was the parking. I have a disabled badge and was able to park outside the door. The food was delicious and the staff were so friendly and accommodating, nothing was too much trouble. The dining room was always spotless and really comfortable. We have arranged to bring our Son, his Wife and Henry, their son. There was a generally happy mood throughout.

Not keen on the wet room situation but that's just me. I would ask for a bit more shelf space in the bathroom if I was really picky.

We loved the decor. It had a sort of bouquet style. We loved the wooden furniture and coordinated curtains etc. The lounge area was warm and cosy The carpet on stairs is soft, like your feet will sink inside and you just want to sleep on the carpet. The room was sparkly clean. There was a good variety of teas coffee and water in the bedroom Shower was good. Staff all friendly The meal on Thursday night was delicious. 5 of us ate, we had no complaints. The Code was large, salmon large, everything hot and tasty. The breakfast we had Friday and Saturday is well cooked. There is something for everyone. We travelled for a wedding and was not disappointed

The only comment I would make and it's not a complaint. The restaurant and bar is closed on Friday. There are local places nearby to drink and eat.

Good breakfast and mostly good food. One night my husband had a duck dish from the specials menu. Duck was so tough he couldn’t eat it. He told the waiter, but was reluctant to complain. I would have expected the waiter to mention it to the chef anyway, but no. We ate elsewhere for dinner for the rest of our stay.

No atmosphere in the bar. Not a place to linger. On two nights, the gents toilet in the bar stank. Later in the week it was OK. This was surprising, because the standard of cleanliness was otherwise outstanding.

This hotel is very nearly perfect! The town of Pembroke is delightful and the hotel car park is a real advantage as parking in town is hard to come by. The hotel is spotless, the staff are friendly, the rooms are well equipped and comfortable and the restaurant serves excellent food. A very nice evening meal and a superb breakfast. We are planning a return visit.

Room was a little too warm, but there was a fan available to mitigate this.

it was good locally in the center.and the food was delicious and tasty.

I am not satisfied with the staff.as I experienced during my stay, a staff ran between the reception and the bar. They were overloaded.they didn't have a smile on their faces, somehow they weren't really nice. the room size was acceptable but it was a bit smelly. It was room number 111..when checking out, I couldn't find a staff anywhere, so I couldn't just leave the key on the table.I was a little disappointed because I chose this hotel based on the feedback

Very large room which had recently been renovated. Bed was enormous and very comfortable. Little added extras including tea and biscuits was a nice touch. Room had a nice seating area with comfortable seats and a large TV, which was just what was needed after a long day of walking! Local amenities including Pembroke Castle were in easy walking distance. The shop across the road stocked everything we needed for the next days walking too.

Shower cud have been cleaner - it looked rather dated and had some mould on the seals. Bathroom window was quite difficult to open