We found the Borough arms charming and had a thoroughly enjoyable 2 night stay here. Our room was well equipped, the Ensuite was modern and the bed comfortable. Because of the age of the building the windows are single glazed so if you are a light sleeper you might want to bring earplugs. However don’t be put off by this as you will have a great stay here. Sarah and colleagues are warm and welcoming, lovely to chat to and gave good recommendations. We visited Winchelsea, it’s church with stunning stained glass windows and the beach, then stopped for a glass of wine at Charles Palmer vineyard. We have stayed in Rye twice before at different hotels, both were pleasant but we enjoyed the Borough arms the most and will book again when we return. The Borough arms individuality, quality and service really stands out. Breakfast was also delicious and eggs poached perfectly. Thank you

Second Stay here , was on the downstairs floor this time around , was a nice and cosy room, very friendly staff who were helpful and polite .

Could hear noises from other guests above ie walking across floors or I should say stomping rather across floors! only downside to being below someone I guess ,also there was slamming of doors and also side door to main entrance people kept slamming it instead of shutting it quietly me and my partner managed to shut it quietly when we popped out so it can be done , also people shouting into early hours up the stairs also when there coming back should really be considerate to other guests staying there , and close the doors quietly I understand its a old premises but there's certain things as manners and closing doors quietly and considering other guests within the guest house , It's a shame as we had a really nice stay again only downside was the noise situation.

Ian and Sarah were lovely and upbeat; interacting with them was a great way to start the day. They were very personable, and make a variety of great breakfasts which I enjoyed every day in their cozy cafe. I was initially booked into their single room which, though very good as a budget option, had a bed which was perhaps too big for the room - it was a trifle cramped with no desk to work at, nor closet space. Overall though, it was a good budget choice - the bed was comfortable, the room was clean, WiFi was good, and the modern shower was very nice. Upon my arrival Sarah voluntarily offered to bump me up to a much larger bedroom when it became available and it was most luxurious, roomy, extremely comfortable and very much appreciated! I highly recommend going the extra mile and booking that one!

Very good location, big room, comfy beds, very friendly staff. Mostly nice, modern decor. If I stayed again I might choose the basement as that was cool even on a hot day and also has the old wall feature.

I had earplugs in but it is across the road from some pubs and on a night my mum found it hard to get to sleep with the noise. There were a few things that could be updated like the bathroom door and stained loo seat. Just let it down slightly. And the kettle was miniature 😄

It had a very good location. The room was comfortable though I am never sure where you are meant to put all the cushions. The breakfast was excellent except I never remembered to ask for my egg to be cooked the way I like. Ideal for seeing Rye and going to the beach. It was very hot when we visited and the room was fine for sleeping overnight. The room was very clean. The sandwich shop was very useful.

A clear concise explanation of where you can park and when would have been very useful and saved some time. I appreciate you don't want to put visitors off but a warning about how busy it can be late afternoon would have helped.

Breakfast was lovely but I did expect tea/coffee to be included in the price. Parking is a bit of a problem but Rye is a terrific little town. Owner was really pleasant and helpful, all the staff were great.

I don’t care much for Booking.com’s site though. The prices advertised are never the same as when you go to make the booking. It also seemed strange that every place I looked at, there was only one room left!!! That clearly wasn’t the case!

The hotel is very charming along with the staff. It's right in the middle of the town so very convenient to access all the pretty streets, restuarants, shops and station

Due to it being so centrally located it is rather noisy at night time. There's a pub right opposite which was very popular. It's also quite hot in the rooms in the summer. I think each room should be given a fan or cooling system. Other than that it was lovely

The staff and owners of the Old Borough were very welcoming and friendly. The location is perfect for exploring Rye and we managed to park in the car park opposite which was a bonus. The room was spacious, well appointed and the bed was very comfortable. We had a fabulous lunch at the hotel. The best crab sandwiches EVER and an ice cold bottle of Chenin Blanc - Perfect. It was a shame it was just to cold and windy to sit out on the terrace watching the world go by. We will definitely be back

Nothing

Room was very nicely decorated and had plenty of room and good bathroom facilities, staff were friendly and helpful on check in and check out and it was situated in a perfect location with in walking distance to public transport and local places to visit, heating was good in room also.

The rooms could do with double glazing as the condensation was bad in the morning and you can here everything going on outside the window cars, people talking etc…

Lovely people running the place, very comfortable room and great location. Fab breakfast, we sent our compliments to the kitchen.

It’s an old property so we understand that the place must be a never ending maintenance job but when we stayed it was pretty windy and the window rattled loudly all night. We tried to stuff the gaps to stop it but a little wooden wedge or two would prob fix the issue. Apologies to the lovely owner that we didn’t mention it directly to them at the time. Other than that it was a lovely stay and we’d very happily book again.