The location was great very old fashioned looking small very quite just up my streak!!!. I found out that going elsewhere like for instance Hastings by train or a bus ride I went via train journey only 3 stops day return ticket will be cheaper!!. This way to eat out not to many places but that's not a bad thing I feel we all are spoilt with choice and don't really appreciate this in the long run but for what was available I enjoyed both my meals. Where stayed it was very good the room I stayed in had smart TV not every channel but the main ones yes indeedy!! Overall I was truly satisfied with my trip to rye.I will be coming again in the near future.

The only thing in my room the central heating wasn't working in the main room but the ensuite that one was working fine. And maybe just my morning there I noticed a few ants coming from the outside.

All the staff were extremely friendly and helpful. We srroved well before put check in time so we could have a walk around rye, we asked if we could leave put car in the car park and that was no trouble to them at all. The location was great, we had a ground room with a small area to sit outside, it was beautiful. The bed was comfy, the room was clean, we requested to borrow an iron and was given to us straight away, have experienced in other hotels taking over an hour to loan an iron. Everything about our stay here was excellent. We come to Rye often, and this is the first time we have stayed here, but we will definitely be using it again.

I can't say there was anything I didn't like.

The staff couldn’t have been more helpful.nice bright room on the ground floor as I had a little dog, ( which they utterly spoiled) the breakfast was 10/10 lots of it too, this place is a real hidden gem, if only rye itself was so accommodating, very few shops let dogs in, most food shops do, strangely enough, but the other shops. Which I’d have liked to have gone in to look around and buy something from, but No dogs signs everywhere, what a shame, come on rye. You’re missing a trick,

Nothing

Very comfortable room with nice facilities - super-comfy bed, good tea/coffee-making facilities, casual chairs and a nice welcome pack. Breakfast was the highlight - superb selection and buffet & cooked menu, and beautifully cooked.

TV a bit small & difficult to see properly from the bed; low water pressure from shower; absence of restaurant for evening meals, despite the outside board suggesting otherwise. But the latter was not of great consequence as only stayed one night & there is a great choice of eating places in the town within short walking distance.

We really enjoyed our stay at this hotel. It is conveniently located a few minutes' walk from Rye's town centre and has plenty of free onsite parking. Our room (8) was very clean and had an exceptionally comfortable bed. The hotel's staff were friendly and very helpful. The restaurant was closed for evening meals during our stay but there are plenty of alternatives in the town centre. We went to a Turkish restaurant (Layla) and a Mexican one (Los Gringos) which were both great. Breakfast in the hotel was good and had several vegetarian options.

Nothing - the River Haven is a great hotel and we would happily stay there again.

From arrival to leaving the staff were so friendly and helpful. Nothing was too much effort for them. We felt more like family than guests. Our room was clean with a really comfortable bed, tea and coffee was provided, and toiletries in the bathroom. Lots of information on the local area was left in our room and also a map of the town. The shower was lovely and hot, and our room was very warm but not uncomfortable. Breakfast in the mornings was amazing, good choice of food and freshly cooked to order. Again, the staff were amazing and spoiled us. Free car park at the hotel with lots of room. We had a really good stay and can't recommend this hotel enough.

Another chair in our room would have been good, but I bet if we had asked, it would have been provided. A hand rail in the shower is needed, quite a step down from the bath.

We stayed on the first floor room. The room was clean & tidy. The bathroom, although a tad small, was still roomy enough for us. The bed was OK, a little harder than most we have slept in, but still able to get a good night sleep. The breakfast was great! The kitchen staff do a great cooked breakfast.... Parking was easy and it is a short walk into the beautiful town of Rye. Certainly would have no hesitation recommending this Hotel to family or friends to stay here.

The only issue I had was that walking on the old timber floorboards, they have a tendency to creek a bit. We were thinking of anyone below and hope they couldn't hear us waking around. But that was the only negative, which is not a big issue.

Great location easy reach to centre of Rye, Staff were all really friendly and the room was clean and bed was very comfortable. Had a garden room which was nice to have a private outdoor space. The free breakfast was fantastic, lots of choice and great quality food and super friendly staff. Plenty of guest parking so no worries there.

The only downside for me was that the hotel could do with a little touching up. A few tiles missing in the bathroom. The garden was a bit overgrown and the furniture a little tatty. But that’s only if I was being really picky.

Firstly the staff were very friendly, helpful and professional, a very good first impression when arriving which continued during our stay. Our room was a lovely size and overlooked the water which was a bonus. Breakfast was tasty and well hosted.

There were a few things that could be improved upon in order to make the price paid match our expectations. The sink in our en-suite had a huge crack running through it, the radiator could not be turned down so it was extremely warm in the room which meant we had to leave the window open all night (not ideal on the ground floor). The view out of our window was beautiful but marred by weeds, rubbish etc immediately outside.

Staff were really nice and welcoming. The hotel was lovely and clean and the room was nicely decorated. The breakfast choice was amazing with a table full of continental choices and then a great selection for a hot breakfast

Parking is quite tight especially when others aren't considerate and take up over 1 space and it's a shame the windows arent double glazed, we were on the same side as the main road and it was quite noisy. Also the pillows were quite hard.