I spoke to someone at the front desk 3 times and each interaction was very friendly and nice. The room itself was good and went a little beyond my expectations. I didn't know our room would have a small kitchen area with a sink, they even provided dish soap a sponge and dishes like actual dishes and silverware with a mini fridge and microwave. I thought that was a very thoughtful and nice surprise. And of course the location is amazing it's really close to knotts, there's a lot of places to choose to eat in the area and a Walgreens right across the street. I would stay here again.

Staff was very friendly You get what you paid for type of hotel. Very good location. Pool was nice. Vending machine in lobby was stocked. Great Mexican taco stand resturant behind hotel. Walking distance for stores, food and Soak city. Cab or bus options to Disney.

Everything you could need is no longer than a 10-15 min drive. The people that work there are very nice and welcoming. It looked and smelled clean.

Not sure whats not included in room service but floors werent swept during our stay. Layed down with my child on the bottom bunk and noticed all kinds of Wrighting like gang names and random peoples Numbers. Inapropriate things.

I liked that it was close to the knotts parks & restaurants to choose from. We were 15-20 mins from disneyland which is why we booked the location and it was a fair price for us

I didnt like the mattress it was a bit off in size compared to the box spring. It was too mushy. And i didnt like that the neighbors next door were having a heated borderline DV situation happening. It took staff a while to calm them down/resolve the situation. It was around midnight and my daughter and i were bothered by the noise of the whole thing.

The hotel let me park our car a few hours before check-in so that we could walk to the Knott's Berry Farm which is just across the street from the hotel. It was very convenient and staff were nice. Beds were big and comfy enough for family of 3. A refrigerator & microwave were available.

Some people were talking loud and making noises outside even after midnight.

Staff are always amazing ! Very safe environment & they do their very best to keep up on the property & rooms, & the safety of families . My family & I stay here everytime we visit Knott’s Berry Farm or just want to get away .

There really isn’t anything bad I can say about this property, We’ve never had any issues & always have felt safe with staying with this property .

No breakfast served due to covid. However, the hotel was near lots of places to grab food and walking distance to Knott’s berry farm and Soak city which was the reason for the trip.

I didn’t like that doors are kind of tricky with closing them, and the people who were staying next to me were up late outside, noisy, and hanging outside near my door.

I enjoyed it very much the pool was great very comfortable staff was very helpful and friendly

They haven't updated anything online and was very disappointed to learn that they no longer have the Disney shuttle and no longer serve breakfast

Proximity to Knott’s and great working ac

Dresser drawers and cabinets were dirty. No “do not disturb” plaque; maid walked right in on us in the morning. Bathroom door was offset; couldn’t keep the door closed.

Right across the street from Knotts Berry Farm and short walk to Pirate Dinner Adventure. Family style room with two queens plus bunk in small room with door offered privacy.

Bathroom shower grout was a bit icky. Staff was so so - little assistance from management.