Tucked away between Marguerite and the Toll Road is Ayres Suites, quiet, convenient location, welcoming front desk staff... and the accommodations were wonderful. I've never stayed with this particular line of hotels but I'm glad I did because now I know to recommend to people visiting the south OC Spacious rooms (king bed suite,tall ceilings if you get the 3rd floor), interiors include dark woods, vinyl textured (wipeable) couch, great coffee bar area w/ microwave & fridge as well. Jetted tub of you dig taking baths (not 4 me), roomy bathroom Overall great furniture placement. Free freshly prepared breakfast daily with great options & very nice woman at the helm. Delicious. Lobby has desks to work on your laptop Cozy fireplace in the lobby with a conversation grouping of couches & chairs I really couldn't have asked for any better of a stay. Very safe for a solo traveler. Also just 5 miles away is RSM & tons of shopping & Trader Joe's/Ralph's, Target, Ross etc.

Nothing. All was good

My partner have stayed here together twice, and each stay has been great. The staff are friendly, polite, and professional. The rooms are exceptionally clean, and the included breakfast is great…definitely better than your typical complimentary hotel breakfast. It couldn’t be a better value.

There’s a small patio with tables and chairs off of the breakfast room. Unfortunately, the door automatically locks behind you, so, unless you purposefully close the door very slowly, and prevent it from latching, you’ll be locked out. Having a keyed entry from that area would be better.

It is quiet as far as traffic noise, and in a pretty location. It is nearby to a shopping center. Parking was easy. Rooms were clean and spacious and comfortable, with good maid service.

It was quite distant from any freeways, so it adds 10 to 15 minutes of travel time. Our room was facing the parking lot, so there was a little bit of noise from that. I did not like the air conditioner placement right next to the bed. It cycles on and off during the night and is noisy. There was a smell in the hallway. I’m not sure if it was the carpet off-gassing or if someone had thrown up earlier, but it was off-putting. Last, it was a convenience to have the free breakfast, but this is not a great breakfast. Coffee is sour and the scrambled eggs seemed a little artificial.

Very clean, comfortable and generiously spacious rooms. Even though it was just two of us it was great to have the lounge area to spread out and pack all our shopping. We hired a car so the location didn’t bother us, however it was good to be located in a quiet area. Breakfast was good, free parking was awesome, we had no issues finding a park.

Guests were sent to our room by accident late at night we had to wake up and let them know to stop trying to swipe in and go back to reception. No one called to apologise. Also there was a dog two rooms away that barked often. It would be good to put pets on a different floor.

Front desk staff was very courteous. Loved having a warm cookie in the late afternoon. Very good included breakfast. LOVED the 12pm checkout time. Enjoyed the pool area.

Friday evening I think a large number of guests arrived, maybe for a wedding. We went to eat at the restaurant in the hotel property. They were overwhelmed. Which I could have understood, but a woman with brownish/reddish hair was unpleasant about it towards us. Instead of letting us know they were understaffed and asking us for patience, she made me feel like we were an inconvenience. Not the actual waitress/server. She was busy, as well, but courteous. The food itself was fantastic. All three of us enjoyed all our food.

We stayed here 4 night when we visited US for our Disneyland trip. This was a last minute booking we did mid flight and we were very happy with our stay, location is very peaceful and beautiful, staff are friendly, rooms are big and clean. We will definitely stay here when we return to US again.

Only thing we thought could be better is breakfast, it was the same menu every day and when you stay multiple nights you get sick of breakfast menu, we stayed 7 nights at ALO hotels by Ayres in Anaheim after we checked out from here and they had the same tasting items in their breakfast aswel. ( i believe Ayres use similar ingredients for their breakfast menus across hotels they run) So we kind of gave up on waking up for breakfast towards the end of our stay. It’s best of the menu could change from day to day.

We stayed for one night and found it to be a great value, especially with breakfast/amenities included. The staff was very friendly, and the breakfast offered a variety of options. I was pleasantly surprised to see egg whites with spinach available—something I’ve never encountered at a hotel breakfast buffet before! The only downside was the location, as it’s right next to the freeway, which can be a bit noisy. However, we were aware of this when booking, and considering the price, it was still a good deal.

Nothing

This is an incredible value. I’ve stayed at hotels in this chain before and am always very struck by how clean the rooms and common areas are. I wish they were bigger and had hotels nationwide but then again maybe this is why they can keep up their standards so high. Definitely would recommend to any kind of travelers. The front desk staff were friendly and professional, parking was easy and the location was ideal.

Nothing.

The room view was breathtaking and I live in Ladera Ranch! I am a disgruntled silver Honors member and you guys have outdone yourselves. The staff were so sweet. The aesthetic was gorgeous inside and out. The restaurant food was so good and fresh along with a very nice hostess. I definitely will be returning and looking forward to staying at the other 23 locations in the future.

We enjoyed the breakfast and wide selection of items available, including hot items. The lady serving hot foods was wonderful, made eye contact, smiled and was very welcoming. Lots of space in our room. Clean. Comfortable.

Some towels were not replaced that we left on the floor after our first night. We were missing a facecloth and a hand towel. We were frustrated and disappointed at how difficult our check in was because of an error by Booking.com. Front desk could not find our reservation despite the fact that it was confirmed way back in March. It was looking like there was no room for us. Clerk was going to offer us an alternative wheelchair accessible room. At the last minute she found our reservation but Booking.com had it under a name that made no sense at all except that it had the first few letters of our last night. Learning for us: don't book through booking.com in future