Great stay as always. Staff is always friendly. Just wish I would've known that check out time has changed from 12pm to 11am. Had house keeping knocking on my door at 10:50am, I was told checkout time was 11am. The back of the room door still shows 12pm check out time. Called the front desk and they said it was something that recently changed. Booking.com also showed the check out time of 12p. Front desk was understanding of me checking out a few minutes after 11am..just wish that this would've been mentioned at check in. Other than that, the stay was great. Would definitely recommend staying here.

Location was good. It was a walk-able distance to nearby fast food; Bob's Big Boy, a pizza place, a country cafe and Starbucks, and did not have to cross the road to get to them. Bed was extremely comfortable, air conditioning was good. The pool in front looked inviting and clean. The hotel sits across from a park with some walking/running paths. Free breakfast had a number of decent choices.

Towels were pretty thin, but not a big deal. They take less energy to dry and that makes economic and environmental sense. Quite a lot of noise from the traffic outside on the freeway - the windows could be replaced. Could clearly hear the people in the next room and people walking in the room above me. I put in earplugs and fell asleep anyway.

The intuitive, friendly staff. Samantha, the front desk clerk when I checked in. I’d asked about how food delivery to my room worked. After I said I was a Hawaii native, we chatted more about the Islands. She intuitively asked if I like poke and sashimi. I love it. She’s a very professional active communicator. She wants to help guests. She belongs in Hospitality, I believe.

No USB or USB charging ports in the rooms. The room wall plugs need updating to have charging port or 2. Honestly, I’ve never stayed where they weren’t available at all. Again, Samantha managed to find one for me overnight.

All staff is wonderful! Every staff member I ran into was so kinds and courteous. Breakfast was delicious. I love all the bathroom products. Bed was comfortable. Great location

Pool and fire pit furniture..... I really like to sit around both but the furniture is old and not comfortable at all

The location was great and convenient. We had a very smooth and easy check in and check out process. The rooms were comfortable and clean. The hotel lobby and corridors were decorated nicely, simply and were clean and not cluttered.

The breakfast spread could have been a little better, even though it was enough. More choice would have been nice.

This hotel is very nice and clean. The staff is very pleasant. Our room was spacious (even with 2 queens in it). The bathroom was large. There are plenty of places to eat and shop nearby. We will definitely stay here again

My best friend and I stayed here after attending a concert at the Silverlakes venue. The room was spacious and very clean. I appreciated the amenities and the bed and pillows were heavenly! Continental breakfast did not disappoint!

N/A

the city of norco doesn’t seem too eventful but the hotel itself was a lovely place to stay, had a pool, offered breakfast, the staff was friendly, all collectively making it a great experience.

no complaints.

It was very nice, but a bit spendy. I was in town for a family funeral, so for the little time i was in the hotel, it was more than i would have liked to have spent. I asked about a AAA discount, but was told the price i paid was better than that. Hope so. Do you give discounts for some situations? My cousin is ill (the one whose mother died) and has 24/7 care so when i come out again i will need a hotel. The thing is is that i spend the whole day with her and just sleep at the hotel. Just curious.

Great location to lots of restaurants, shops & movie theater. Right on freeway but you cannot hear it

Too many loud soccer kids running up and down halls at night but I didn’t complain. Its wasn’t the fault of the hotel.