The location was in Simi Valley which was easy to get to and has a smallish town type of feel. There was plenty of parking. The staff was very friendly and accommodating. Pets were allowed for a fee so my dog was able to travel with us. The room was spacious. The beds were overall comfortable. I liked the in room refrigerator and the microwave.

The breakfast was okay but I’ve definitely tasted much better at most of the places we stay that include breakfast. The hotel was mostly or completely full and it was a bit noisy at night with some traffic sounds, and sounds of other guests closing doors or plumbing.

I came here for the Reagan Presidential Library and stayed for five days during my research. Staffs were supportive enough to listen to my needs and trying hard to address those. I particularly liked the order-made fried eggs during breakfast. Plus, it was free of noise during the night time.

Well, I couldn't open the curtain, because windows were located at a place where other guests could easily sneak peek inside of a room. But it was really a minor problem that I didn't even care of.

The location is excellent,all the staff were very friendly.Everything was clean, quiet and kid friendly. The hot tub was perfect the pool was not in operation doing our visit due high winds.They do have a hot breakfast.Now I had bad experience with the cook he gave me and half done burrito the cheese was not melted picture posted.They offered to clean your room daily and sure the cleaning was amazing. Sorry viewers I can't post my videos so you could see the hotel.

The undone breakfast burrito that was given to me,picture posted

This is a very standard, very "standard" hotel but they really go out of the way to make it better. The breakfast was very good - including special orders for things like a breakfast burrito. The room was super clean and everything was functional. The location is very good -- close to the highway and also close to the Reagan Library (which was my objective) and restaurants. I also left my electric toothbrush in the room and they called to let me know -- never had that happen before with a hotel.

The room didn't have much light.

This is my second time to stay here while visiting relatives nearby. Room was very clean and updated. Peaceful pool courtyard with fountain is nicely done and a big selling point for me. Breakfast is better than expected with make to order omelettes and burritos. Taking breakfast on the patio by the pool is a plus. Front desk and wait staff are pleasant and helpful.

My only complaint on this trip is that I didn’t get a pool view room when requested 6 weeks ahead.

Best Western is by far the best hotel in Simi Valley. The rooms are the cleanest the staff is the friendliest and the accommodations are definitely the best! The best bang for your buck!! I booked through booking.com which really helped bring more value to our stay!! What I really like about this hotel is there late checkout policy!! They give you till 12:00 p.m. as a courtesy and will allow you to extend your stay until 3:00pm if you just need a little extra time before traveling on.. Just 10 dollars an hour. Was able to really enjoy my last day of my mini staycation!! Don't forget to stop by and say hello to the exceptional desk clerk with the cool hair!!! He was so helpful with ensuring that my accommodations were top notch!!! Thanks Best Western we will be returning. Simi Valley resident Trisha M

The breakfast was exceptional, and the service in the café was wonderful and very friendly. Your front desk answered all the questions I came up with and supplied information on how to get to different locations within the city that we visited.

The original reservation was for two days. We ended up staying for three days and we had to check out and check back in which I found a little troublesome. I don’t know if there’s a way to streamline that or not but if you can, I would suggest you do

Appealing, clean exterior and grounds. Included breakfast very good with custom omelets and other hot items. Room was spacious. Wonderful, quality bed sheets.

Slow TV system with limited features needs total revamp and upgrade. Pillows were lumpy all needed replacements. A few maintenance details detracted from overall nice, appealing place -- Door screen was ripped, broken sliders. Pool tiles missing. Stained, misattached ceiling tiles.

The rooms were a great size. The property was clean. There’s a hot breakfast in the morning. The beds were comfortable.

The toiletries. Most oriole don’t travel with toiletries anymore due to airline restrictions. The tiny bars of soap and tiny bottles of shampoo, etc are hardly enough for a family of 4 to use. I suggest doing what most hotels are going to. The large dispensers of body wash, shampoo, conditioners in the showers would be great!

Everything except George the guy in reception who checked us in.

The receptionist who double charged me. I prepaid through booking. He asked for a credit card to hold 40 dollars. The machine didnt show me the amount. He charged me the 40 dollars plus the three nights. 7 days has passed till now without releasing the charged amount. The manager try his best helping me. He gave me an extra night with a special rate