This was a beautiful hotel that far exceeded our expectations. It was way nicer/fancier and more accommodating that I would ever have expected for this low price we paid. The breakfasts were delicious and the Turkish coffee bar during the weekdays was amazing. The staff was nothing but accommodating and polite. It was extremely clean and had zero odors. Our room was immaculate. There was never a sighting of a singular bug. It wasn't a great location near several services. there were several unexpected hidden gems throughout the hotel including full body massage chairs and relaxation areas that were free of charge. The pool was beautiful if not small but completely adequate. There was a 24-hour self-service mocha bar near the front lobby.

I had ZERO complaints!

Nice and spacious, room was big, updated and clean. Nice walk in tiled shower, tiled floors. No-fog mirror in bathroom, cold A/C, with continuous fan option. Black-out window shades. Nice selection for breakfast, espresso/cappuccino machine and ice water available in lobby. Massage chair in lobby with privacy screen, dog treats available at front desk, noon check-out. Double front doors for extra safety. Luggage carts. Close to shopping & restaurants.

The windows could use a minimum of somewhat sheer curtains for a little privacy during the day, to let natural light inside.

had a pleasant experience. The staff was friendly and accommodating, ensuring a smooth check-in process. My room was clean and comfortable, equipped with convenient amenities like a microwave and refrigerator. The complimentary breakfast offered a variety of options, which was a delightful touch. The hotel's location is convenient, with easy access to the freeway and nearby attractions. Overall, it was a comfortable and enjoyable stay.

N/A

It was clean and comfortable. The staff was helpful and kind. I liked that there were large bottles of lotion, soap, shampoo... rather than tiny individual plastic containers that are so wasteful. I appreciated the yogurt dispenser rather than individual plastic tubs.

I would have liked to see more reusables and less disposable plates, cups, silverware. Too much trash and plastic waste. It's bad for our environment.

The quietness of the facility, the friendliness of the guest/staff, the open space for breakfast, the free breakfast with a wide variety of choices

The breakfast didn’t necessarily have baby safe food options or a lot of tables so others can sit down and eat. The hotel rooms we reserved either weren’t ready or they didn’t have them since staff was trying to give us queen rooms saying it was the “same” price as what we paid for the king size rooms (non smoking) when it wasn’t.

The breakfast was great! Very clean place and a amazing massage chair that’s free of charge to all of the guest! Loved it there

I asked for a late check out at 7am from front desk staff yet a housekeeper walked into our room before 10. Apparently the front desk staff didn’t communicate my request with housekeeping and it woke my special needs child up after taking his meds it’s hard to get him to relax and to sleep.

April was wonderful, cheerful, helpful and breakfast was one of the best hotel breakfasts I've ever had. The day shift lady (7/12) and the overnight lady (7/12-7/13) were also wonderful & very helpful. We only just needed a place to sleep cause we were having work done at our house and didn't have AC. It was close by and we had friends stay several years ago and liked it. Also, the ratings were good.

The beds were a little firm and the pillows firm & thick. I did bring one pillow with me which helped. I made a reservation for a queen suite because online the picture showed a little kitchenette. The first two rooms they gave us didn't have the kitchenette but when my husband asked and showed the picture they gave us one so it all worked out.

what a wonderful boutique hotel. it has a nice atrium in the middle with rooms on 3 floors surrounding it. the room was spacious and the bed very comfortable. It even had a couch. very pet friendly as well. we had 2 dogs and they loved it too. they have a nice little grass area outside for the dogs.

my only complaint was the tv. why does one go to great ends to create a boutique experience and then buy the cheapest tv possible for the room? terrible sound, small display. I've bought better tv's at Walmart for $125

Right location / clean hotel including rooms / courageous, helpful staff especially APRIL during breakfast- we are looking for a banana and it’s all gone but I think she went out and buy bananas and a lot of us are happy to have one - that’s very nice to do for us never to forget and surely will come back to this hotel .

Still renovating some rooms

The staff was great, very service oriented. The room was extremely nice. It was very strange to see a spa tub in the room but a great idea. The room received the lowest rating, although good, because there was an incessant hum. Not sure if interior or exterior to the room but it didn't stop. I was away most of the time so I didn't bother to find out the origin. The breakfast was much more than I expected. Excellent variety.

See above. Everything was extremely satisfying.