Everything seemed clean except the shower curtain. This isn’t a big deal and it wouldn’t stop me from booking again. The lodge smelled good and was very clean otherwise. The location was great. Ski rental was right across the street as well as bus stop.

There was not any information about the location, restaurant, etc…. Again this was not a big deal but it would have been nice to have. The shower curtain was stained and looked nasty. A replaceable shower curtain would be a great idea. But I would still book again. Everything else was clean.

The unit was very nice, cozy & clean. The lodge was nice also. Cooper Mtn a nice central place to stay. We would return for this unit & lodge if parking & pool dilemmas are solved in future. It was a good value.

The unit key is in a different place than where the lodge/unit is; better description/directions could be given for this. Also, the unit was to have a QR code for parking on the unit refrigerator - no QR code. Parking was suppose to be available underground in the lodge. We made several contacts to try & get a QR code, & no one got back with us the entire time we were there which was for several days. Free parking was not convenient or close to the lodge. Other parking was private & signs posted that towing could occur if one parked unauthorized. Customer service should have answered & solved our problem. During a busy season in Copper, this would have posed a huge problem. Also, the pool & hot tub were not working during our stay which was disappointing.

Some of the directions were confusing, like having to use their app to register our vehicle for being in the parking garage. The app didn't work. We called the help line. Turned out since it was summer, none of the registration details that are used in the high season were necessary. We were worried that our car would be towed if we didn't do what the signs said in the condo. But we were assured all was well and the security person wasn't concerned that we didn't get all the details logged in via the app. Sure would be good if that was clearly communicated so one didn't need to go through the sweating it out.

very nice room, clean and the kitchen was well appointed,

pool was under construction and jackhammer was used across the street. we had a good stay anyway.

Everything was great, except that the hot tub was out of order.

The hot tub was out of service, and it would have been nice to know prior to booking.

Location was an easy walk to ski lift. Appreciated the underground parking.

Picking up key a different location with poor parking was a bummer. Host forgot to issue ski locker key. Had make a 3 mile walk to pickup key. There was no info about the condo or area (food, stores, tv channels, etc). No check out instructions.

Great stay… super cozy. Thank you and I’ll be back!

As pictured. Very clean, comfortable bed, well appointed kitchen. Would stay again

Very convenient to the super bee lift.

Dishwasher was clogged and full of dirty water a check in. Teflon skillets are all damaged, scratched and in need of replacement. Utensils were not Teflon safe which is a likely contributing factor to the unsafe skillets. Hot tub jets did not work. Parking registration did not work at check in. Key pick up needs more details such as where to park. Several pieces of furniture in the unit were odd such as a chest with missing drawers.

Location is very good, pretty short walk to the Superbee chairlift, was able to take lunch breaks at the condo, the bus stop to the main village is just across the street. Ski locker room on first floor very convenient, and the enclosed parking spot (1 spot included with rental) is a plus, with carts available in the garage to transport luggage up to the condo. Was pretty straightforward picking up keycards for the condo, Vacasa office is in the main Copper village and instructions for pickup were good IMO. Hot tub was closed but that didn’t bother me as I don’t typically use anyhow. Condo itself is on the smaller side but decent, some bathroom fixtures could use replacing, bed was very comfortable for me, pretty firm.

Had several issues in the condo including the dishwasher wasn’t working, toaster didn’t work, handle and lock for the patio door were completely broken, and excessive dirt/dust on top of the refrigerator. Also, some of the dishes were dirty so had to hand wash, since the dishwasher wasn’t working I wonder whether any of the dishes were clean. Also, check in instructions specifically mentioned the need to register my car using a qr code on the refrigerator, but there was no qr code. The condo did provide a parking permit which I used, but it took my following up with Vacasa after 2 days to get confirmation the parking permit was adequate and I didn’t need the qr code. I did correspond with Vacasa about all issues and they responded pretty promptly, but some of the responses seemed somewhat repetitive and I wondered whether some of the responses were actually AI generated vs a person answering. Since I was only there 3 days I didn’t press getting most of the repairs resolved before I left, but I would have insisted getting the dishwasher repaired if I had known about it day 1 vs the night before I was leaving. Most of these issues should have been resolved before my rental IMO, you’d think housekeeping would have noticed and notified management before another renter arrived. I’m assuming/hoping the issues I discovered were from the last renters and not lingering issues that have gone unresolved for a longer time period. If I had paid high season rates and had these issues I’d be very frustrated.