Nice neighborhood surroundings. Comfortable. Cozy entrance area. Nice balcony setting. Nice pool area but too early yet for swimming. Very nice staff members.

Our shower nozzle seemed to have been broken. Could only get very hot water out of it and knob would come totally off when trying to adjust the temp. But we do understand things happen. I’m sure they will fix it. Breakfast was just okay. Parking was a bit far away-not convenient when you forgot something in your car.

WOW and Excellent is the words I describe this location. The service is excellent. Catalina and her kitchen staff were exceptional. They make us feel like home . I went for a relax time and it was perfect. Snow , quality time and great service . 5 stars. I recommend this location . I'm going next year.

Everything was perfect

The breakfast was fantastic. I particularly loved how there was a rotating menu every day and the staff were so friendly, talking us through the day's meal and really making it feel like a home more than a typical hotel continental breakfast. Ski on/off location was also amazing!

Great breakfast, and friendly, hard working staff. Pet friendly. Dated building but clean and updated rooms. The brick walls actually makeup great sound proofing!

The place doesn't seem to do well with hot water. We had comfortable, but not hot showers.

Fantastic location, right at the ski slopes and 1min to the mall with all the shops, bars and restaurants. Very friendly staff. Technican was available (we could not figure out the heating). Room for skis. Fitness room and Jacuzzi. Versatile and ample breakfast (included). Free shuttle to airport.

Room, bath and furnature a bit dated, with a renovation it would be 10/10.

This is my 2nd time stay in this hotel. the reason i come back is for it ski in ski out location , the hotel is actually pretty old and quite expensive given its condition. But, it is the best value I can find for its location. Their staff are great , all very friendly and nice. but , service is quite limited. they do not have dinner, their breakfast is eatable if you have to eat breakfast and not picky . BUT< they do have a great FREE lunch provided . this is one of top things I like this hotel. By lunch time, you can ski all the way to the dinning room double door, and take your ski off, and go in have a hot FREE lunch with a lot of space to put down your gear, and drink ice tea and lemonade , lunch are very simple but good, just couple of tasty soup and breads and cookies , but they are all well made and very tasty, you are not only eating healthy , but also avoiding all crowds and fast food. Just super nice. just for this reason I would come back here again. their do have nice pool and hot tub , and provide robe for guest which is also a big plus.

Compare with their lunch, they breakfast are just very limited, they serve coffee, sausage , eggs , bread, juice. yogurt . As someone always want to eat hearty breakfast, these choices are not very appealing to me. So, i end up eat very little, I really wish they have little more choices on their pastry , like some Danish and croissant and add couple of more choices of protein... Overall, this is a good choice if your focus is enjoy the slope and snow. It has everything you need for a ski trip and perfect location, nothing fancy , just practical.

It has a cozy comfortable atmosphere and the staff is super friendly. It is clean and well kept. I actually liked the physical steel room key - I dislike the magnetic cards that lose their memory from a cell phone touching it.

The parking is such a hassle. It’s off site and down a hill. It was also a very convoluted path to get to things and getting back in from the lower level was hit or miss with locked doors.

The hotel is not in Aspen "proper", but has its own shops and restaurants at the Snowmass village. Room is clean and cozy, with beautiful views and heated pool. Breakfast is great with fresh orange juice.

The breakfast was included with the stay and it was delicious! We also enjoyed the pool and hot tub. The view was beautiful and also right near the mall that had dining and shopping. Very accommodating for pets as well.

The staff was light and only present until 5:00 pm.

Brakfast and lunch are very good services provided. Having facilities to leave the skis right out of the main entrance is a plus

Some room conditions like some lights not working, window air conditioning gap letting cold air in. Nothing that could not be fixed.