The staff were terrific and would try their hardest to accommodate my requests. I loved taking my pets with me and having them welcomed rather than worrying that they would be a nuisance to everyone else!

Parking was hit or miss. To make things more efficient, they should consider using a text system where guests can request their vehicle via text. Luggage. I was looking for someone available to help with luggage. I have so much stuff when I travel (especially with my pets), and navigating the push carts with two dogs was a challenge. A doggie area would have been an excellent addition!

The location was on point. I needed to go to the General Consulate of Spain and the location exceeded my expectations because it was conveniently just across the street.

As soon as I got to the hotel they wanted to charge me an extra $150 for "security deposit" but the majority of the hotels in Miami do this and I got to learn that they never return it, so I disputed this even after having paid my whole stay. In the end the issue was resolved but yeah it is outrageous.

Location was great, staff was very friendly and helpful, bar was nice!

Parking was pretty expensive, the pool closed at sunset so it was not possible to sit outside there at night, other outdoor seating area was right on the main road so it was a little noisy, hotel overall was more expensive than others of the same quality.

The lobby was modern, warm and welcoming. The decor certainly inviting and loved the little nooks for privacy if needed (whether for breakfast or awaiting your taxi after check out). The outdoor patio area allowed for that open air ambience even simply for just taking in the hustle and the bustle of the city streets. The rooms were simple and clean and the staff very accommodating. Love the young hip Gen Z/millennial staff who certainly complimented the Aloft's chic style.

Absolutely nothing. Great hotel!

Location, facilities, the room had everything needed. Loved the fridge. Loved the bed, super comfortable.

Should have a restaurant. The price I paid was high, 1,500 for 6 nights. Don’t know if this is the norm in Coral Gables. First time here.

I love the friendliness and helpfulness of all the staff, without exception. From Ana, Front Desk Manager and her staff to the women who clean the rooms, all of them are so polite and eager to please. For me on these short trips, the location is perfect.

For me, nothing.

I don't know. I thought I had a reservation that included breakfast. The desk clerk informed me that I was incorrect.

The price of parking was exorbitant. Given the room rates, the parking should not have been so high.

We did not have breakfast at the hotel

A door to the lavatory--when you are sharing a room, the person who is using the lavatory makes noises that interrupt the other person sleep

good

I am trying to have the folio (receipt) from my stay but am unable to receive it. I have written emails and have tried calling and need it for my work

Ability to bring our dog and location.

The staff couldn't find our reservation and then told us breakfast wasn't included. Thankfully, I located my confirmation email so they could find our reservation and confirm our breakfast.