The front desk staff were fantastic and very helpful, particularly Josh. The location is great. The room was quiet and clean, and a good size. The bed was confortable. The bathroom was clean. The airconditioning unit was great. There was adequate storage space.

The hot water didn't work a couple of times, it seemed to be in peak time in the morning, otherwise excellent and hot. A few of the fittings are old and a bit loose. The view is of a brick wall and the windows were quite dirty on the outside, so had to keep the blinds closed most of the time. The cleaning staff don't replace towels unless you leave a cash tip, which is annoying if you're arriving home late at night after a long day.

The location was everything. The staff was everything. I definitely would stay here again. It served its purpose for sure. The only thing I didn't like is we were unable to open the windows so it was very muggy in the room even with the air conditioner on. There's no microwave and no complimentary coffee or tea. I can't express how wonderful the location is.

No coffee or tea rooms. Very muggy unable to open the one window fan in the bathroom did not work.

The Kent is reminiscent of classic 40s/50s Miami. The lobby and decor are a perfect fit for the area, but the kids thought the elevator was the best part. The rooms were the right size for the three of us (my kids are bigger than I am!) with ample room for our luggage and belongings. The Kent offers queen size beds- unbelievably hard to find last minute in the area- with soft sheets and comfy pillows. There was a big shower with perfect water pressure, which is so important when coming back from swimming! Josh, the night clerk, was quick and respectful upon check-in. He offered plenty of recommendations, like the restaurant next door. (We chose lunch for breakfast because the menu was amazing). Josh even called me by name each time we left and returned to the hotel. Wes, now, Wes was the best, helpful and interesting. He told me where to go for swim trunks and souvenirs, so I didn't have to leave the area. Wes was quick to help when we needed it, and he was an interesting guy to chat with. The valet service was beyond convenient because parking in the area was frustrating. The fee was reasonable and service was fast.

There was nothing to dislike about our stay.

I had a wonderful stay at the Kent Hotel! The front desk staff were absolutely amazing—so kind, welcoming, and helpful throughout my visit. I also loved the convenience of having a restaurant connected directly to the hotel, making dining easy and enjoyable. Overall, a fantastic experience that I would definitely recommend to anyone visiting the area!

I was quite disappointed with my stay at the hotel. Despite placing the "Please clean my room" tag on the door every day, housekeeping never once cleaned my room during the entire visit. Additionally, the attitude of the housekeeping staff was unpleasant and unprofessional when I encountered them. Cleanliness and courteous service are essential in hospitality, and unfortunately, this experience fell short of both. I hope the management addresses these issues to improve guest satisfaction in the future.

floor room location like that very much and the staff was very nice help you, and it was only one block over from the beach. has many different restaurants near by to choose from and lots of shopping in the location.

the weather could have been better but they not control over that

Actually, on arrival at the Kent Hotel, I was transferred to the Colony Hotel because of an air-conditioning problem in the room I was to have had. I was transferred by taxi at no charge to me, and was accommodated in the best suite (bedroom plus large livingroom) that overlooked the beach and ocean. I was treated royally being given a huge upgrade at no extra charge. I give kudos to the staff at both the Kent and Colony hotels, for the treatment I received.

There was nothing I didn't like. I was extremely comfortable and happy with my stay at the Colony Hotel which is perfectly situated.

Alex at the front desk was outstanding as well as the rest of the staff. Restaurant was very good 20% discount for guests 🙂 Room price good for area. Happy Hour drink and food prices were excellent.

The AC was noisy and kept turning off and on… The bathroom needs a serious overhaul. Lighting poor. Very moldy smell from drain. Extremely poor water pressure. They’ve used dark tiles which close in an already dark small space. We would have stayed longer if the bathroom was cleaner and brighter.

My friends and I visit Miami every January to escape the cold in Virginia. This is our 4th year in a row staying at the Kent Hotel and we plan to continue using it as our landing pad for the foreseeable future. The price can't be beat and location is perfect - the beach, amazing restaurants, cute cafes, groceries & sundries are all a short walk away. The facilities are clean and well maintained and the staff is excellent and incredibly kind. Big shout outs to Wes, Josh & Alec who all took excellent care of us during our stay. They cultivate a relaxed, friendly experience while remaining extremely professional. They all deserve a raise!

My only complaint is that I wish there was warmer lighting and/or some dimmable lamps in the rooms (I'm very sensitive to overhead lighting). They could also benefit from more storage or some type of dresser with drawers. But these issues are quickly overshadowed by the myriad of other benefits the Kent provides.

Wes and Josh at the front desk were exceptional . No matter what time of the day I needed something, they were there. They went above and beyond to make my stay great. The hotel was in a great location

Housekeeping was horrible. They would clean the room but didn't leave towels, wash clothes, or bath mats for us to use. I had to go to the front desk daily and complain about not having linens. After the 2nd day, I just stopped getting my room cleaned. I just continued to use what I had for the remainder of my stay.

The Kent hotel is just a stones-throw away from Ocean Drive and was very easy to reach and access. There was a parking space right outside the entrance where you could load and unload (for 15 minutes). Just a couple of blocks away was a parking garage that charged 20 Dollars for a 24-hour parking (it's also fully possible and legal to park in the street, in assigned parking spaces). A quick two-minute walk back to the hotel. The staff were kind and very engaged in our well-being. Room was on the smaller side but accomodated our needs (family of four sleeping in two queen-sized beds that were very much to our liking, wide and not too soft, we slept well). As in many hotels along the way, though, the AC-unit was surprisingly noisy - but within tolerable parameters. Heard some of the general commotion from Ocean Drive, and from the restaurant connected to the hotel, but weren't really disturbed by it. All in all a fully satisfying stay!