Great location for a good price. We liked the view and the pool + poolbar were also OK. Beach beds and umbrella included! Rooms were clean and everything worked. Nothing to complain about.

The hotel has seen better days but the overall experience was pretty OK. Thx

Proximity to the beach and that they lent us beach chairs and had breakfast.

That fact that you had to park 3 blocks away and pay for it and you had to pull your suitcase up a flight of stairs to enter the building.

The property was beautiful I had a wonderful view of the beach and pool from my room . They also have a bar on the Lower level the doesn’t close till 5am. Also, right down the block is a CVS which is convenient if you left anything at home.

At 5am we came back to our hotel and hadn’t been in our room 10 yet before we heard someone banging on the door( like to cops) we looked out to peephole it was hotel security his name (Orlando) he was yelling and screaming, saying that we were being too loud and that this would be our first and final warning. I was unclear the how we could’ve been making a disturbance when we just got in andhadn’t even had time to put on our PJs yet . , and even if we were being loud he should have had the front desk call our room . No one especially no man should be Banging on a room that has four women in it at 5.

Location and cleanliness were the highlights. Fluffy pillows and comfortable beds.

Lacked safety, no one on the lobby at times. Elevators and lobby, back doors and did not have safety features. Anyone could enter the property and use the elevators. Only the actual room had card access safety. Shower was extremely outdated, peeled off, looked old and not great. The front desk person told us we were paying expensive rates (what?). Then, proceded to talk on the phone about how they had charged someone a night which was supposed to be free and how the customer was really mad? Like, maybe things you should not discuss in front of other customers. After that he recommended places to visit and that was really helpful.

Location

Doors slamming by staff all day long starting at 7 am. Staff in hallways constantly on walkie talkies with the volume all the way up. Neighboring rooms are noisy. We had adjoining rooms and someone was always trying to open the door between the rooms by shaking the handle and pulling on it. One guy said he thought it was a closet. Windows whistling in the wind. Very loud place. Beds are comfortable and lots of pillows! Unfortunately the pool was cold.

The views are amazing from the balconies, the staff is super friendly and helpful

Pool and restaurant were under maintenance and construction, but we were able to use the sister hotel amenities, so worked out ok. Also, there was no microwave in our room.

Loved the location right near 41 street with kosher food. Also loved the close access to the beach. Service very friendly.

The room next door had loud tv on was very disturbing in morning and at night. Also I didn’t have access to a computer or printer for a work station which I was expecting so I used the one in holiday inn. Also the lobby area is very humid no air conditioning

Thank you so much to you for an amazing stay. Firstly it is in a great location on Collins avenue close to fontainebleu and shops. The night staff I think his name is fernando he is the concierge at night and security. He is amazing, very helpful and polite. He always made sure we were ok when coming in after a night out. The staff were very accommodating ensuring we had water and our room had been cleaned. Everyone is so friendly but in particular the night security guy was one of the best people I met on my vacation. The rooms are better in real life.

Not applicable

The staff is amazing and extremely accommodating!! Our room was clean, furnished perfectly, and the view was awesome. Beach chairs and umbrella provided was a bonus and the pool and tiki bar were just right for relaxing. The location is perfect to walk to restaurants, shops and necessities. We will definitely be back!!

Room size was pretty big, loved the included mini fridge! Overall room set up was great. Lots of natural light comes into the room if you open up the windows. Bathroom was clean.

Bath/shower was only half way covered with a glass window, so water would end up all over the floor due to the exposed area.