The breakfast, which was included in the room price, was great. Something for everyone, opened until 10am.

My room was facing a building, so it was a bit dark. I asked for a change of room and the front dest clerk did make the change, however she asked her relief person to call us with the information, but no one did. So we returned to the original dark room We also had some confusion when we came back for a third night after seeing family, we were given a room key and stayed the night, but our flight was cancelled and when the we tried to extend our stay the next morning it seems the room was resisted to another person.

Location was perfect! Covered parking garage spcific to the hotel. Staff was friendly and checkin/out was easy and quick. Room was spacious and clean! Breakfast was included. Plenty of towels and the shower was nice and clean! The bathroom light was automatic and bright. Appears the hotel was renovated and had some additional work going on near the parking garage- hopefully making more improvements 😊 . Easily identified from the street and the bedding was overall comfortable, clean and temperature was comfortable upon entry.

Parking fees were daily and seemed excessive. TV picture was oddly dark- no one could adjust it. It would be nice to have more space at the front of the hotel for check in. The drive up to drop bags off was small and got full very quickly/easily, after only about two cars. No safe inside of the room. Elevators were very slow. It would be great to have a connected structure (instead of two separate ones) for the hotel entrance and the parking garage.

Everything in downtown Decatur at an easy walking distance. Nicely appointed rooms, very clean and comfortable. Very comfortable and large beds. Would definitely return!

Great hotel, but prices are a bit steep. Still liked the hotel enough to book for one more night, on the end of our trip. This time, we ended up with a room without any view, as the roof of the back-entrance was obstructing our window - somehow this still came at the same price! Were not happy with all the plastic and non recyclable items at breakfast. Only one garbage can, so even recyclable waste couldn't be separated during our stay.

The front desk staff is amazing!! Chase, the GM was very prompt in getting guests checked in. (there was a system failure at the moment) Kabril, Front Desk Agent, has quite a bubbly and exhilarating presence.

NOTHING!! Although we had to be escorted to our room due to the system being down, the management along with front desk staff, is the kind of TEAM that you want to have to experience a positive lodging stay.

I appreciate the location—near shopping and restaurants. The staff are friendly and efficient. The mattress was a little spongy or soft and may need replacing. Room in general was above average. I recommend the Hampton Inn in Downtown Decatur GA.

Mattress should be inspected for possible replacement. Also, breakfast items such as eggs and meats should be warm even towards the 10 AM “closing time.”

Staff are consistently welcoming, friendly and professional from check in to check out. This is our second stay to visit our son in college. It has become our “go to”. We look forward to returning.

A) On one of the days, our room was not made up by 5:30 pm which was no longer useful so we simply requested clean towels. A very minor disappointment but no real problem. B) concrete island near entrance to parking is difficult to see, particularly for shorter drivers. We scraped our tires. Perhaps a stick or some other indicator of the location of the island would help avert this.

The staff was very kind and helpful. Shawn and the other manager were great. The breakfast was very tasty with an abundance of choices. It's in a convenient location in downtown Decatur

Everything was great but it did take almost an hour to find my reservation. The system also had a problem processing my card. I had to call American Express and have them verify that I have more than enough credit to stay in the hotel. The problem got resolved but I was very tired so it just was a bit much that I had to go through that before checking in.

Very clean and great location. Staff were exceptional. The digital key was great except a bit cumbersome to share with others. I loved the fact it opened the garage and we could park and go straight to our room.

I loved it. The digital key was cumbersome to share with others. It worked great for me but my sister would need to create an account then find my account. I am sure we could have gone to the desk for a key.

Breakfast ok, location for my purpose was excellent, clean room and esp bathroom.

staff could be more pleasant, and more knowledgeable , they were not rude but just brief also bed linens were so wrinkly, it looked like they were not changed, it could use to go thru ironing machine to make it crisp and fresh. The price went up a lot

Everything was great. This was a quick overnight trip for a concert that was in town.

We arrived a tad early to the hotel and was not really familiar with the area. I was hopeful that I may be able to go and set my things down and maybe explore the area until it was time to go to the concert. Instead, I was told I would be charged an additional $75 to do an early check-in. I am confident is it like that everywhere these days, but it was disappointing in these circumstances.