The location was perfect for us. The breakfast served gave us enough options to carry us into the day. The waffles were our favorite part of the breakfast. I really enjoyed the lemon waffles and could have loved to have those verses two days of cinnamon waffles. Hospitality team including housekeeping were pleasant. It was quiet never heard any noise outside our room or next door.

The building is seasoned and could use some updates. Its still functional just needs some form of clean up. The hot water was never hot enough to make tea. The pot also had a coffee flavor to it. For those of us who don't drink coffee or like it, it would be great to have hot water for our tea taste just like the cup of tea minus the coffee.

Rooms were very clean, towels were stocked, AC worked just fine. Everything was in order upon arrival. I brought my young daughter and felt she was safe within the hotel and grounds. Breakfast was hot, well stocked, and had good options for my picky eater. Concierge was very kind and helpful. Took my daughter to the pool and it was very clean, saw grounds keeper cleaning/skimming it every day we were there before it opened.

Bathroom appliances were clean, but the shower head was leaky and had a detachable head which would not stay in place/kept sliding down the fixed bar which meant water would only spray directly down at about chest level. Not a huge deal, but notable.

Check in was really smooth day of arrival. I was staying here for a concert and this property’s location to the Gas South Arena was very good. Also very close to different restaurants and other things we wanted to do while in town. Water pressure in the shower was OUTSTANDING and I’d stay here again for the water pressure alone to be honest. Room was nice, bed was very comfortable. Slept like a baby. The free breakfast in the morning was very good as well. I enjoyed my stay at this property very much.

It was comfortable the beds and the room was fine, could use more cleaning. Close to where we were heading to.

Ice machine was not working on our floor and at least 3 other floors. Coffee machine was extremely dirty and I could not use it. One of the elevators was out of service, and the one working the service expired 1. march 2025 which is the day we left. Other than that, it was fine and I think we would considered staying again, maybe.

The location and the configuration of our suite/rooms and that you had charging outlets in the room.

There was only two pieces of Cutlery, the refrigerator was dysfunctional with missing shelves. The furniture is outdated. There were no shelves/racks in the bathroom to hang clothes or towels. We requested extra sheeys/pillow which we never received.The breakfast was magical and service there was poor. We'll not plan to stay here again.

The peacefulness, the breakfast was fresh and tasty. The staff was also friendly and always available for help

My room was positioned right where an outside facility light pole was located. So light was always shining bright in room. Perhaps some darker curtains would definitely resolve that issue.

Right from the jump, I liked how they had their carts accessible at the entrance. Staff were helpful and kind. The breakfast waffles flavors were different like Cinnabon or maple. The rooms were clean and I saw one of the hospitality staff members truly cleaning the rooms and putting effort into what they were doing.

We didn’t have someone check the rooms each day. Limited on towels available but I understand because of the conference going on that weekend had over 5000 people attending, many of the people were staying there.

Loved the atmosphere in the lobby and the breakfast was awesome, although it would have been better had the second waffle machine been working. Over all breakfast was tasty.

The only problem we ran into was the toilet bowl that didn't flush after the third time using it and the sink water was a dark grey color when we first opened the tap. The toilet was fixed in less than 5 minutes and the gentleman that resolved the issue was so kind and helpful. Also, had planned to get some snacks at the hotel store/vending machines and was disappointed to see there was no vending machines and little to no options in hotel store, it was almost empty.

I enjoyed a real breakfast instead of a continental. The staff was friendly and welcoming.

I would loved to have a walkin shower rather than a tub. As a senior citizen, stepping in and out of the tub made me nervous.

The staff at this hotel is extremely helpful. When we checked in we found that we had made reservations for the wrong day. The receptionist was very helpful and courteous. We made the reservation through booking.com and they charged us for the cancellation. When we contacted Gregory, the manager, he was very considerate and solved our problem to our great satisfaction. We'd be very happy to stay at this facility again, it was clean, comfortable and has an excellent staff.