When we arrived there was a wedding reception going on and we were told the restaurant/bar wasn't open. Due to many rooms being occupied for the wedding we had to stay in a "celebratory suite" close to the busy road. Thankfully, we could move to another room further away from the road the next day which was acceptable, otherwise we would have checked out. In principle, these suites are nicely appointed and felt very comfortable, the terrace gave a great view, just it was a little annoying that the bar was closed and the restaurant plus the inconvenience with having to move... The architecture and grounds of the hotel are lovely (i.e. not being one of the massive blocks) and the breakfast area was nice. The staff, especially the bell boys were very friendly and shuttle service to/from restaurants is provided.

Clearly, the fact that we were told to not be able to use the restaurant or bar on the day of arrival was unexpected and not great. Also, the fact that the hotel sits directly above a very busy road (especially Fri-Sun) is not mentioned anywhere and we realised this important detail when our room turned out to be very close to the road. We were able to move and it was better in the second room. The hotel manager was very helpful to arrange this. The dining room (outside) is the same as the breakfast area and it's expensive ($150 plus taxes, tips/3courses). As we already sat there for breakfast we gave it a miss for dinner... The location is okay but it's probably slightly better to be on the shoreline.

Well, this is was a real and very pleasant surprise, since I didn't expect the hotel to be so good and luxurious. The are is so green and lush with waterfalls, trees, intimate lighting. Small buildings with 2-3 rooms in each are located far from each other to give a really secluded feeling—we never felt like we're in a huge resort facility with tons of other people. The pool is spacious, yoga and fitness center is very good, plus, you have free yoga classes every morning. Valet parking is free, and the staff will take you to the nearest town in their Mercs and Range Rovers, if you want to have a drink in a bar or a restaurant. The room had all the amenities, including a very fancy Dyson hairdryer, with a ton of free sodas and snacks (that were restocked daily). The service and the attention we got was beyond any expectations. You do feel special here. The hotel restaurant was superb. We had a chance to compare it to the famous Mama's Fish House, and just trust me on this, the latter is too overpriced for the quality and the service you get. We also got to visit the Four Seasons that was nearby, the one where they filmed the first season of The White Lotus, and boy oh boy was it disappointing. Four Seasons is an enormous anthill without any feel of a luxurious resort. So trust me on this, if you travel without children choose Hotel Wailea.

The only (super minor, in my opinion) downside, is that the hotel is not on the beach, but the staff will take you there for free with beach chairs and umbrellas they provide. Other than that I think it's a real gem.

The grounds are stunning! Unbelievably serine. The entire resort is just so beautiful and CLEAN. I highly recommend eating at The Restaurant and having LYNN as your server; I would request her! We stayed one week and I could have stayed two. I loved our room. It was so nice that my husband could go in the next room and watch golf and I could take a nap. Very private.

The staff around the pool is not great. You may have to go to the bar to order your drink. I spoke with the manager on this and he seemed to take note. Hopefully, that will improve! I did not LOVE the coffee at the resort. I was hoping for Kona, but it's more of an acidic coffee so I drank tea. They do have Nespresso in the rooms, so that was pretty good. These items are so minor, hardly worth mentioning!!!

Everything about Hotel Wailea is amazing. The food is incredible - The Birdcage, The Restaurant, and even the poolside food. We also did the luxe picnic and that food was fantastic as well. The hotel really goes out of their way to provide a quiet, romantic, and unique experience. The suites are large, well furnished, and comfortable. There is even a small kitchen with nespresso, a toaster, microwave, plates and utensils, refrigerator, freezer, cups. No, it’s not on the beach… however, if you want to go, let them know which beach and they’ll provide you chairs and an umbrella and they’ll drop you off and come pick you up. It’s absolutely worth the price for the serenity: nothing is crowded, no fighting for pool chairs or dinner reservations.

Nothing! Do wish it was on the beach, but the views are amazing and the complementary drives make up for it.

Nicely kept and look exactly like the it did when we were there 10 years ago

The restaurants. It would be hard to not leave and go other place to eat based on the menus. The breakfast was okay and the pool menu was okay but the dinner menu at the restaurant was prefix but not well thought out and the Bird cage, although the staff were great and the views were awesome the menu again was challenging and limited.

Amazing hotel gym, great pool, and tranquil and quiet accommodations. I particularly like that the hotel and pool were 24-hours. An adults-only hotel where guests respect an ambience of relaxation and Zen is hard to come by! The snacks in the room were also great.

Not unique to this hotel in Hawaii, but poolside cocktails were wildly expensive. Also, most guests seemed to get a welcome lei upon check-in or check-out. I'm not sure why we didn't...

We loved absolutely everything. The resort is exceptional in every way. The suites spoil you with their amenities. The resort itself is stunning, spotless with everything you could need, and a phenomenal restaurant. The pool area offers complimentary cabanas, sunscreen, and wonderful poolside bar and restaurant service.

Nothing

Room: The size of the room and bathroom was amazing. Lanai: Perfect for curling up and reading books. Pool: The pool had a great low-key vibe; the biggest perk of a boutique and adults-only property is the lack of screaming children and plenty of pool chair availability. Grounds: The grounds were vast and fun to explore. Transportation: Cars were readily available to take you wherever you want to go. Beach: Beach experience was perfect; they will take you there (2 minute drive), set you up with umbrella/chair/sunscreen/water, and pick you back up. So easy.

The prices are steep. We anticipated high prices and were STILL in a little bit of shock over the drink/food prices on property. There is nowhere to purchase any sundries. However, they can pop you down to the market in no time should you need to get anything, so not THAT big of a deal.

wow where to start, the resort is incredibly beautiful and extremely accommodating. the room is spacious, private, clean and overlooking the beach. complimentary drinks and snacks, comfy bed, wireless chargers, huge bathroom, but the staff is where i have to give credit. there is a complimentary shuttle service that will take you anywhere in the waileka area. kudos to charles, matt, kai, jordan, gustavo, michael, zane, and david. these guys are prompt, attentive, and friendly. i was sad to say goodbye to them. their sense of friendliness matches their sense of urgency. Then there was our waitress at the pool Bailey who was the sweetest friendlies girl. 10/10

needs more outdoor lighting

This hotel was reserved for a couple celebrating their babymoon. During their stay, they commented on how friendly and professional the staff was. They enjoyed having breakfast on the ocean-view balcony. They did not rent a car in Maui, so the private shuttle service was ideal! They also enjoyed the pool and cabanas. They also enjoyed mocktails at The Birdcage Bar and a three-course dinner at The Restaurant on their last day on the island. Initially, they checked out of Hotel Wailea after three nights to stay in another hotel to explore the west side of the island, but they didn't like it and returned to Hotel Wailea for the rest of their time on the island.

The couple wish they didn't change hotel and were able to stay in the Celebration Room for the entire trip.