The staff were the friendliest that I have seen in a long time! They greeted you happily, answered any questions with care, and every time they saw us greeted us with a hardy hello!

The only thing I didn’t like about the property was the coffee maker had a brown liquid in the back with mold growing on it, which means it had not been cleaned. We obviously did not use this amenity. I must say though we did not even notice this until the last day, and we did not complain about it. We just drank the lobby coffee, which was provided for free!

Convenient, clean and price was reasonable.

$100 deposit held, taking 3-5 days for the money to be refunded. I am tired of paying for other people who fail to follow rules. Corporate America continuing to find ways to use my $$. This is unfair and although life ain't fair, another example of businesses finding ways to make more money. No way someone (Comfort or the bank) isn't making interest on all those $100 deposits. And why? Credit cards are required. Damages should be charged to people's credit card, not a penalty or rip to those who follow the rules.

The people that were at the desk were friendly and efficient. The room seemed clean and layout was very good for our family needs. Seemed to be in a safe area and had plenty of restaurant options. The doors were solid and room was quiet.

Nothing Negative stood out. Sometimes it surprises me that there are people who struggle with caulking (tub) than myself but I've seen worse. It has nothing to do with the hotel exactly but I'm wondering why anyone would start building apartments so close to the hotel building itself. But, this would be a bigger problem for the apartments and less an issue for staying at the hotel.

The location is ideal for visiting my sister who lives around the corner from here, the beds were comfortable and appeared clean, and the room and bathroom were very spacious

It was hard to catch someone at the front desk, our sofa bed in our room was unusable and uncomfortable to even sit on. The room looked clean at first glance but there was debris on the floor especially under and around the beds. We kept finding little plastic gems stuck to our feet from the carpet. Also at one point around 9:30 pm our room began to shake as if there were an earthquake, I believe because of the proximity to the laundry room which was in use.

Quiet location

I don't like the idea that a hotel says that they are pet friendly and then charges you for having a pet. Yet if your pet doesn't damage anything at the hotel all they've done is raise the price of the room. My point is I don't mind paying for any damage that my 8 pound Shih Tzu may cause But just paying $50 because my dog is going to sleep in the room seems a little over the top.

My room was EXTREMELY clean - I rarely will take a sit-down bath in a hotel, but this was was gleamingly clean, so I soaked away days of travel aches. The bed/bedding was very comfortable, as well. The location was fine; lots of restaurants nearby, and a block or two off the main road, so there was minimal car noise.

$50 pet fee is excessive - my dog is non-shedding, completely house-broken, quiet and well-behaved. The room we stayed in was not carpeted, so I can't see what, if any, additional cleaning fees would apply. I used to travel with 3 children who caused a LOT more damage/cleaning issues than does my dog - lol!

Clean spacious rooms. Beds and pillows were very comfortable. It was quiet and near many restaurants. The staff was extremely friendly.

Breakfast had lots of choices ( waffles, sausage, eggs, biscuits and gravy, bagels, bananas, potatoes and pastries) however at 8:30 it was cold and needed to be refreshed. Pet fee is too high. ($50) I come to BG a lot and will stay here unless I have my dog with me.

It was clean and great location.

The pet fees of $50 per pet were outrageous- didn’t show up in info when I was booking otherwise would have chose elsewhere. It was a very nice place but an extra $100 for a one night stay was very steep and have never came close to paying that anywhere ever- not even at Air BnBs- may want to revise that fee!!

we loved how big the room was and the couch was definitely a must have for our family. It made the stay more comfortable.

the pool hours are posted and it says 8am-10pm, however, on the day of checkout I had promised my little girl we would swim first thing when it opened before we checked out. We were there for the drag races and it was exceptionally hot on Saturday and to late to swim when we got in. so Sunday we got to the pool and there was no towels so we went to the front desk and she informed me that today they didn’t open till 10am. My 5 year old little girl cried her eyes out because she didn’t get to swim after I had promised her all day the day before she could. If you have certain hours on certain days for the pool just have them posted so situations like mine don’t happen. As a parent I felt horrible and it made me look like a liar.

Staff was very helpful. We had a reservation at the hyatt place downtown Bowling Green and and when we arrived, they said they had over booked and didn't have a room for us. Comfort Suites came through with a room for us for 5 nights.

Very clean, very nice staff, good breakfast. Can't go wrong staying here!