You asked.. The pillows are extremely too soft and worn out. For the price of $180 a night, I would expect comfortable pillows, not old down pillows that have no form to them. Regarding breakfast, it’s OK at best. Somehow, your industry has settled on powdered eggs rather than real eggs. What do you expect for $180 a night? I would expect real eggs… But I guess that’s just me. Somewhat limited selection for breakfast, but the rest was OK. The biggest disappointment was the pillows, and the room size. It’s advertised 300 ft.², I measured, your room is 200 ft.² one-third smaller than advertised. I even brought it up to the front desk, he said he knows he’s heard it from others. Nice answer. Maybe guests just aren’t supposed to notice that the room is very small, especially for the price. This hotel was more expensive than the previous night Stay also at a Hilton facility. Homewood suites in Louisville. Room was much nicer but same garbage pillows.

See above.

The lobby area is unique and fun, two words normally not used to describe a hotel lobby, but when a large part of it is bright colors, fun seating, and a family game area including foosball how else do describe it?! The beds were comfortable, and pillows were so soft. Great water pressure for an enjoyable relaxing shower experience. Breakfast was good, nothing overly outstanding but enough to satisfy any morning cravings.

Who builds such a nice hotel with an indoor pool and forgets the hot tub/ whirlpool? Sauna? This place obviously does. It's such a nice clean pool area, but it seemed small and lacking some of the amenities needed to relax muscles and joints after a persons trip around this beautiful country.

We were on our way home and needed a place for the night. The price was great and staff was very welcoming the minute we walked in. Kids were excited for the foose ball tables, super cute game area! Youngest loved a quick swim in the pool. Rooms were clean and comfortable and we loved the soap they supplied! We would definitely come back. Breakfast was a typical hotel breakfast, no complaints.

We had no complaints!

The staff (Cody, Jade & Rob or Bob) and the ladies that cleaned the rooms, unfortunately I did not get their names. But these exceptional employees treated me and my family like their family. They were always asking if we needed anything or how everything was. We were their for the funeral of my aunt that was very unexpected. And your employees were very helpful in making this an easier time for us. It was greatly appreciated and we feel like we left with some new friends. Just want to say thank you for giving them a place to work that they enjoy it so much that it flows so naturally to their guests. Great job. I will highly recommend the Tru brand but especially this location. Also really enjoyed the patio and game areas. Very nice spaces for not only family and friends traveling together but also a great area for people to socialize and make new friends.

The doors to the rooms are a bit heavy, my husband is disabled and it was a little bit of a challenge to get the door open and hold it open while helping him get in the room. The pretty cover on top of the bed is actually uncomfortable, it is scratchy. But honestly this would not stop me from staying again or recommending to others.

I like the layout idea of the bedroom. It is very neat. There are many good ideas in the room such as no carpet, and no closet but it has the hangers in an open space. the cooling unit has a wall thermostat control.

The only thing I disliked was first I got a room with a powerful dog odor. But the staff changed the room for me immediately which is nice service. I recommend separating the guests without dogs who are allergic to animals. I also recommend the bathroom shampoo and body wash bottles change to pump instead of squeeze type. when previous guests squeezed them and then left their germs there from rubbing their bodies.

We loved the gym, which is very well outfitted for a hotel- as well as the bed. The room was mostly very clean and we were pretty satisfied as we were able to sleep well. Hotel staff was friendly!

I was charged more than I was told when I booked the stay. In total for two king rooms, I was told i’d have to pay 880.00, and then I was charged 1,012. I’m still bothered by this, unfortunately. Be mindful when booking. Also, the glass wall in the shower had a little bit of green at the bottom of it which was slightly gross- + I didn’t realize our room would not be housekept as the trash was not picked up. These are some things to consider when booking.

Every employee addressed us, asked us how our stay was going and if we needed anything, and even gave us restaurant recommendations for which were delicious!!

The bathroom didn’t look like it had been cleaned good, just a quick wipe down and trash change. There was hair and scum on the shower door, and the beds were a little stiff for my liking and had hair on the sheets and pillows from previous guests

Everyone was so nice! The rooms were clean.

Everything was great except the pillows. I usually bring my own, but forgot, and I could not get comfortable. My teenager was the same. If you don’t like firm pillows you will be fine. If you prefer firm, bring your own. Otherwise it was a great stay.

The breakfast offering was excellent especially the pancakes and the gourmet coffee any time of the day, would definitely recommend other stay here and plan to visit again myself.

The design was thoughtful and fresh.

The window did not have curtains and the sun shine dire6one the bed from the time it came up until went down making it impossible to sleep in which was disappointing as I was hoping to sleep in. Also, everytime I took a shower half the bathroom got wet as the shower curtain didn't go all the way to the floor and there was not barrier on the bottom of the shower.