The staff at this hotel in KY was amazing. We came to KY due to a family emergency and unthinkable loss. Leandra (front desk) and Kristin (overnight) were a few who went above and beyond to make sure we had everything we needed. But honestly, all of the staff we ran into over the past 5 days were so welcoming, kind, and always ready to help with anything! I can't say enough about them. The rooms were so clean, the hotel is updated, modern and sleek, the firepit outside was a great gathering location for our family at night to reminisce, and the facility was just a great location. We are heading back in a couple weeks and will definitely be staying at TownePlace Suites by Marriott. We will never stay anywhere else when in Georgetown, KY! Thank you, thank you, thank you for making our stay so pleasant during a very difficult time.

Nothing. Everything was perfect.

The accommodations were so spacious. I only wish we had gotten to breakfast earlier so we’d had better choices to select.

We got to breakfast with 45 min left and found the choices lacking. We had to search hard to find a staff member to get us milk

Everything was very clean. The breakfast options were plentiful.

There needs to be a bigger trashcan in the dining area and a place to put dirty utensils.

Breakfast was great. Plenty of choices and all the food tasted good.

Bed and pillows were not that comfortable.

New and clean the guy in the entrance was real nice person. I make a country trip for 5 days and this was the best hotel.

Convenient

N/A

Great room, kitchenette was amazing, bed comfy and staff friendly.

All was great

The location was convenient for our plans to the Ark Encounter. The hotel is close to shopping. It's located in a nice neighborhood if you choose to go for a walk.

The bed and the pillows. The bed was very soft with lousy support. The pillows had no umpf to them either. Maybe 1 soft pillow and 1 FIRM pillow in lieu of soft, useless pillows. I ended up using the sofa pillows.

Quiet location. Clean

The water pressure in the showers were terrible. The sinks had good pressure. The bacon both days was undercooked.