Location and staff

First room assigned had water leaking from refrigerator and a large amount of water was on the floor that I nearly slipped on upon entering the room, staff moved us to another room in that room the A/C was not cooling like it should at the temp that was set, had to move to another room, but when I reported the first words out of the front desk attendant mouth was that she didn't receive any other complaints, very disappointing for her to say that when indeed the A/C was not cooling

Yes i was there for my Sister Funeral and.the hotel stay was great.The breakfast was good. I needed something to eat so before leaving for the funeral they had this awesome breakfast ready.

The staff was very friendly, The rooms were clean⁹

The beds were very comfortable, but the room was a little small. You can tell the hotel is a little bit older just from the condition of the furniture, but I can't complain since the beds were so comfortable!

The USB chargers didn't really work. Other than that, the bedside table on the bed near the window was leaning.

When I booked, I requested that both my rooms be side by side. When we went to check in, they were on 2 totally different floors. But they were able to move it around for us to be together. Room service didn't come clean Saturday.

Breakfast was exceptional. I liked everything about it. Food was good, very clean and kept up. I will be coming back. Thank u for a great stay.

If the bed wasn’t as high. I’m 4’11 so it was difficult getting in the bed. But everything else was good to my liking.

It was very clean, and the front desk staff was helpful and professional.

A number of items were broken and/or non-functional. First, when we came into the room, it was completely dark because the light at the door was burned out. Later, we noticed that the refrigerator was warm inside. We discovered that the rubber seal on the door was coming off, and the door did not close completely. Once we pushed it shut as much as we could, it did start to cool. Third, when I tried to call downstairs for extra towels, I found out the telephone did not work. It had numbers missing and no dial tone. Fourth, the numbers did not completely light up on the clock. Fifth, the door had to be slammed shut several times before it would lock.

Location was great and staff was friendly when available. Fairly clean and comfortable. Great coffee and breakfast options.

staff wasn't always available. seemed to be they were spread thin.

Easy access

The floor/carpet in our room was dirty. We had plumbing issues and they kindly moved us to another room. That room several of the plugs didn’t work and once again floor/carpet was dirty.

The staff were all very nice and accomadating. Beds and pillows were Sooo comfortable. Rooms were nice and very clean/well stocked.

The breakfast was definitely lacking. Service was very slow at refilling the things that were actually available. Pancake machine was broken... and no option for waffles at all? No scrambled eggs or bacon either... Only loaded omlets 🤮. I did not taste the biscuits and sausage gravy, but the cinnamon rolls were delicious!

The beds were pretty comfortable and the room had plenty of space.

They had someone's dirty shirt under the sofa bed and the sheets and blankets were still on it from the people before. Obviously the cleaners don't do their job 100%.