Clean

My room smelled like mildew & had mold on white curtains.

The property was clean and well maintained. only 15-20 minutes from the French Quarter. Free parking with well lit parking area. Badge access to main entrance. Staff was very nice and attentive, especially Wanda. Breakfast was a step above a continental breakfast. Staff was always around cleaning up. A quarter of a mile from I-10. A couple of nice restaurants nearby especially New Orleans Burgers and Seafood. The suite was nice with the beds being very comfortable and the walls were thick enough to not hear our neighbors.

Nothing.

I especially like the location of our room. It was at the end of a hall and very quiet even though the hotel was full. We traveled over the 4th of July holiday and the weather was extremely hot and humid we used the pool every night when we returned from site seeing. The pool, well the entire property was very clean which I really appreciate.

The weather was very hot and I didn't like how the air conditioner turned off automatically every time we left our room, so upon our return it was very hot and would take about 15 minutes to cool off.

The morning Staff was amazing. Tony, Mel and Shannon provide all the information we needed. From places, routes to take, what to avoid and be aware of. They even helped with things I forgot ( scissors, pins, and a sewing kit). I didn't miss a beat when it came to dressing. They made us feel right at home. The food area was clean and food was hot, great selection. The restaurant in the middle had a great menu and had reasonable prices. I will revisit and recommend to others.

They serviced our room after we asked them not to and had the DO NOT DISTURB sign on the door.

The receptionist always was a friendly and helpful. I liked Breakfast, only missing chopped fresh fruit I considerate will be important to be include it.

Housekeeping service was poor, I stayed for 7 days and the cleaned up my room only 3 days. I don’t know it was because they short of staff or I don’t know what was the reason.

The price was very reasonable. Room service did not clean our room for the first night, not sure if we had to request it, but overall I communicated with the front desk and they took care of it. Great location-20 mins for everything. Clean & spacious rooms

Breakfast was tasty and plentiful. Other than the toilet everything else was fantastic, thanks for a great experience. I could not figure out how to turn on the ceiling fan .

The room was comfortable BUT...this hotel like many others have started using the low profile toilets which are not good for large people , old people or those with bad knees. Please return to using the regular height toilets at 18" high not 14". Oh yeah, the sink water pressure was non-existent and just trickled.

I booked a room because my ac went out at my place. I liked the quickness to resolve issues and that someone was always available at the front desk. I had an issue the first night with water not getting hot. The next day I put in a maintenance request and by that afternoon, I had nice hot shower water that lasted a long time. The room was clean. The air condition vent was clean and very cold. The microwave was clean, the breakfast was excellent and on time. Staff super friendly.

N/A

The staff were very good, the rooms were large and the hotel has excellent facilities - Parking, Gym, Pool and Laundry etc.

Breakfast was basic, fresh food options were lacking. Only Basic restaurants with in walking distance and no bars. 1 hour on the bus or a €25 dollar taxi ride to New Orleans City Center.

Convenient to points of travel.

Carpet in rooms need to be removed and new floors needed. To eliminate odor