The location is perfect, the lodge is great, the staff is epic, more on that. The only reason i gave a couple less points is that all of the rooms are super small. Read 3 people = 1 couple, and a 5" human that climbs up an iron ladder. When i saw the above, considering options, the guy at the frontdesk was super helpful and kind with getting me the adjacent room. And then, and not all of the story, he also helped me when i locked my self out of my room.....oy!!!!

The only things i didn't like were...honestly items that i could have avoided, size of rooms etc. Location, cleanliness, all of the above are over the top. I stayed at a place in Edinborough, Scotland it reminded me of. Only what i needed...no space for anything else. Its good.

The Cabot Lodge is within walking distance of the Cabot Theater and many great restaurants. The rooms are indeed petite but simple and elegant. And spotless. The bed was very comfortable. The staff has thought of everything: complimentary seltzer water and sweet and savory snacks in the room; a white noise machine; and a common area/ lounge with a sofa, chairs, tea, coffee, microwave, and small fridge (for cooling your beer and wine). We will definitely book at the Cabot Lodge again the next time we're seeing a show at the Cabot Theater.

Revo at the front desk was beyond helpful and made us feel exceptionally welcome and accommodated all our requests with a genuine smile. Highly recommended this establishment if you are in the area. Absolutely beautiful place with a touch of technology blended in. Very comfortable and convenient to downtown attractions.

Would enjoy having some area to sit and visit inside the room. Used the coffee lounge right outside our room but was afraid we were maybe bothersome to other guests. Quite literally, the only thing I would change.

We were immediately and warmly greeted by the owner. We appreciated her friendliness and personal communication with us. The hotel and room were both exceptionally clean and inviting, we were super comfortable in the quaint space. There were so many thoughtful touches from the sound machine in the room to the complementary snacks, to the machine that dispense is not only hot water for tea or coffee, but cold water or sparkling water. The entire place was spotlessly clean.! Thank you so much for fantastic stay. This place is only 2.2 miles from the heart of Salem and well worth the short drive.

Breakfast was not provided but several breakfast facilities were just around the corner - <2 mins walk. But coffee/tea/water etc was available on the premises 24:7. Rooms comfortable, clean, bathrooms good, rooms quirky in a really lovely way.. Hosts extremely welcoming and friendly and helpful. Very convenient location in Beverley.

Booking.com sent me an e mail with a hot link for [email protected] seeking my e mail, tel etc so as to send joining instructions. I responded with relevant info but that e mail did NOT go directly to [email protected]. It went to booking.com who replied with an inaccurate response. You must ask customers to "stick and paste" the e mail address into a new document. That worked. As a result I had some issues of entry on late arrival. They were resolved in a very helpful way but it could have been otherwise. You need to advise customers re "flexipasses" in advance.

First off, the location of the property was perfect for our October Salem trip. Only a short 5 minute drive from there. The staff were incredible. Treating my 5 year old daughter like one of their own. Everything from coffee shops and restaurants to specialty shops were right outside the door. Really comfortable bed with a bunk bed over the bathroom. Smaller room compared to your typical chain hotel, but so much cleaner and put together. Can’t say enough good things about this place.

Nothing

Perfect location for a quick visit for a concert at the Cabot Theater, one block away. It was nice to be able to park the car in the convenient public lot behind the hotel and then walk to everything we needed. We found a great dinner before the show and a wonderful Parisian crepes shop for breakfast, all within a block of the hotel. The hotel space is very charming, albeit very small. Our "micro-room" was perfect for us, as we didn't spend much time in the room other than sleeping. The bed is very comfortable and the design of the small room was very well thought out - storage under the bed, built in shelves and a place to store the luggage. Bathroom was very nicely designed and equipped. While we didn't use the loft sleeping area, it would have been great when I was 10 years old! Even though we had the room that directly opened onto the public sitting area with coffee, etc, we didn't hear a thing. Having the white noise machine and the two levels of shutters really helped provide privacy for a room that otherwise opened directly onto a side street. No complaints at all!

nothing at all. They do a great job with very small spaces.

Everything that I would have wanted was there in the room. Snacks, 2 glasses to use, 2 flavored seltzer cans, hairdryer, and nice towels. There was a nice sitting area where there was a keurig machine for coffee. It was close to tge Cabot Theater where we had tickets for a show. Convenient location.

There really wasn't anything I didn't like about the room or the Cabot Lodge..

Staff had excellent communication so I’d know what to expect to get access to our rooms. I was glad to have that because nobody was present on site when we arrived at 8pm. Very clean and bed was comfortable. My kids loved the bunk area (bed for 1…one child stayed in the king bed with me).

I wasn’t expecting the rooms to be so small. Hardly room to open suitcase and turn around. The refrigerator is one small one that everyone who is lodging there shares. I found that weird and wasn’t open to putting personal food with strangers. Strict quiet hours which I had to prep my children for. It was a blessing that we were a late arrival or my kids would have really had a tough time being quiet in tight quarters.

So this was the first time I stayed in a place where they send the pass to enter through your phone, so I cannot really speak on staff because I did not I tract with anyone. But the place is great. Location good especially if you wanted to do Salem in October. Really clean. Modern amenities. It's really just a place to sleep at night. If you're looking for work space or live out of there for a week, you might have difficulty.

Size of the room is real small and the door to the bath didn't offer the best privacy for the space involved.