The Breakfast was amazing! The omelette cook was a nice gentlemen who took a lot of abuse from some customers all while keeping his happy polite conversation with all patrons.

The first room I was given had not been cleaned, had someone’s dirty clothes left and smelled like an ashtray blew up all over the room. Our second room assigned by lovely front desk barely had towels but was clean and the front desk made sure to rectify it asap.

We have been going to Embassy suites for over 30 years. The location is excellent ,depending on when you go good value for your dollar and we love the fact that there are two rooms with the suite. The staff is always very nice and helpful.

We had to laugh ...they invited us to a nighttime reception which consisted of melon and nuts. The breakfast buffet has also changed over the years, not as abundant as it used to be, and there was only one cup in the suite for coffee for two of us !!! it was obvious some cutbacks have been made, but I guess that's happening everywhere.!! also the pool was being cleaned during hours that it should have been open so we were unable to use the pool.

Breakfast was really good.

Charged wrong on Bill requested a handicap room with a walk in shower. Booked this in January they gave me a room with a tub. Also was quoted one price on rooms through booking.com and given another price. Even though was told price would remain the same. Soap and shampoo in shower were empty and furniture was really dated.

Breakfast was good. The omelets made to order was nice. The pool was big and warm and not deep. Great for kids. The room was nice, could've been a little bigger but everything was nice. And the bar.

There was only working elevator. I also don't like having to pay for amenities that should be included, such as parking and internet. Why are we paying for parking when it's already outside on site? That part wasn't my favorite. And not having internet sucked. Otherwise, it was fine.

Bar and dining area was a nice place to meet and hangout. A very good breakfast buffet, way above the the mark for most buffets. The staff were very friendly, and plumbing service came very promptly to our room to address a clogged toilet. Thanks!

Our toilet became clogged, and I had to call for plumbing service to clear it. The service came very promptly and addressed the problem. My teenage daughter was enamored of the idea of ordering room service since she had never done it before. Unfortunately, room service was not available, but this is a mere quibble compared to the otherwise fine experience that we had.

The hotel was beautiful and clean. The best thing about this hotel was the staff. Literally, every single person that worked there was super friendly and engaged in conversation.

The pool water was foggy. It seems like it had a lot of chemicals in it. Also, when we went back to the room to shower, the water was not draining so maintenance had to fix that (which he did).

My kids really enjoyed the morning breakfast. The complimentary breakfast was good and there was a solid choice of foods to choose from. The suite we stayed in was clean, cozy, and comfortable. The TV had a great selection of channels to choose from to keep the kids busy as it rained.

It seems that the building (outside) needs to be painted and the pool was not available. I also did not like the $15/night parking fee when there seems to be ample parking around the building to make it free (versus if parking space was at a premium like in Downtown Boston).

Breakfast. Hot shower with excellent water pressure. Comfortable beds. Location to the local train station for Boston center.

Dirty bedding and trash was left in the corridors. Only decaf coffee for the coffee maker and no toilet paper when we arrived.

The room was spacious & clean

The “restaurant.” I waited over an hour for a terrible steak. I had to go looking for someone to bring out my food, which I had ordered med well, & then got this fatty piece of meat, that was more like med rare but I had already waited so long.

I stayed here the night before surgery at Waltham Mass General day surgery.

We ate dinner at the restaurant. There was only one very nice young man serving the entire dining room. My salmon came out practically raw, had to go back. My husband was finished with his meal, when mine returned.