Nice first time at a Tru hotel.

The loud annoying music in the lobby when I checked in. Was hard to hear the man behind the counter because of the music. Prefer relaxing calming music. The self pancake machine wasn’t working. No one wiped the breakfast tables between patrons. Trash needed to be emptied at breakfast area. Bath towels were rough and thin. Could invest in better quality bath towels.

Great hotel. Staff was very nice and helpful. Room was clean and hotel felt modern and comfortable. Location was good with everything being a short 5-10min drive.

My first room had a connecting door and the walls were very thin. The 2nd night I could hear the TV from the next door room it woke me up at 3am. I informed the staff and they resolved the issue. The next day I let them know and they were able to move me to another room that didn't have a connecting door. It was perfect.

It smelled so fresh in the hall ways in the room and bathroom looked spotless

the pool area need to be restocked with towels and mopped hourly from water and hair debris makes you not want to take your shoes off and it can get slippery and dangerous I seen a little girl slip after rinsing under the shower i understand kids splash and be diving anyway so water be everywhere. So some one should periodically check the pool area often esp when busy

Staff were friendly and very outgoing. Newer motel and seemed to be well maintained. Although rooms were small, they were comfortable and the design with the clothes/robe hooks gave plenty of hanging space. Fridge in room but no microwave to reheat coffee/food. Lobby was a great meeting spot being a lot of family there for celebrations of life of my mother and sister. Pool table in lobby was a great addition to converse and mingle around although it was missing the cue ball. We made do. Breakfast was well presented and maintained but limited. Pancakes, cerals, bagels, toast and what I suspect powdered scrambled eggs and sliced sausage one day, next day was pre-made egg and cheese omelets with turkey sausage patties. Both days food was good. Could use muffins or doughnuts for the sweet tooth breakfast people.

The only thing I would question is this $25 per night deposit policy? Why on earth when you have my credit card number already would you have the need to charge an additional fee only to return it the next day? Makes zero sense even when they tried to explain it to me. Something about if paying in cash blah blah. I paid by card so this has nothing to do with me. My credit card assures anything get broken or stolen will be compensated for. Stupid policy and degrading in my view! Not a deal breaker and probably just another stupid policy forced on them by corporate.

The room was nice and spacious enough for a quick little getaway. I liked the cookies and breakfast.

My only complaint was my thermostat didn't work very well so it was slightly cold in the room. The cleaning Associate should check to make sure its on or works OK before a hotel guest comes in so we don't have to call plus it was on New Years Eve so I didn't think anyone would be available after 12am. But it was a good stay.

Clean and simple, the price was great. Staff were friendly and the room itself, while small, was very comfortable and clean.

Breakfast was picked over, needed to be refilled or restocked. The coffee was empty the day we arrived around 4pm and was empty again in the morning for breakfast, so maybe just quicker/more staff to restock.

We had a great experience overall! All of the staff we encountered were very pleasant and helpful. Our room was very clean, and my son made sure to add that “this is the most comfortable mattress I’ve slept on at a hotel,” which I would very much agree with! A big shout out to all of the staff at this hotel! Thank you for making our stay great!

Location was great since it was near most things that we needed. While the room was spacious there was little space for storing clothing and luggage.

There's nothing that would keep me from staying here again. The facility was great and we were even able to order food in and eat in the lobby area for dinner.

The folks who checked us in were helpful and friendly. The air worked well in my room. It was clean.

Several folks on the floor were loud a few times. They yelled at one point, and talked loudly near my room. Doors seem loud even when you try to close quietly. Air kicking on was loud.

The property was nice and very clean. A lot of amenities ! Was honestly pleasantly surprised on how well kept the property really was. The beds were super comfortable and loved the shower !

The breakfast was okay. It did have a decent variety. Overall still a great experience.