Good size room but it could have had another chair added as there was only a desk chair. Great location fir the balloon fiesta. Easy to get to and from on road system, but not noisy with traffic. Good breakfast served but too much disposable plastic and cardboard involved. Pool was a good size for a motel. Easy parking. Expensive during balloon fiesta, for what it is, but good value once that event was finished.

No net curtains so you had to have the curtains closed for any privacy. This really needs resolving as many people comment on it. Our bathroom tap leaked and light flickered a lot. Expensive during balloon fiesta.

Easy drive to the Fiesta Park- on back roads for the Balloon Festival! Nice decor updates and comfortable bed.Fairly quiet on the backside of hotel.

Need to add a sheer curtain to the one window- currently only option is a black-out curtain which makes the room very dark or no curtain and those walking by can look in. Also no sidewalks in front of hotel for walking. No restaurants to walk to.

The lady at front desk . I think Lisa. Will always be the reason people come back . She is awesome. And we love the rooms and locations. I don't even look at other hotels when we know we coming down.

Just wish could have gotten ice was really not no ice no floor

The bed was comfortable, the room its self was clean just had a nasty smell of smoke.

Even tho i had a non smoking room it still smelled of smoke. Also the tv does not let you use the HDMI to plug up an xbox..

We enjoyed the quiet atmosphere of the hotel, the friendly staff, and how clean the hotel is. It was good to be welcomed by the staff and very courteous service. We have stayed at other places for a higher rate but found those hotels dirty, mattresses needing to be replaced and staff that were rude the minute we walked in But this was a very pleasant and clean experience we enjoyed. Hope it stays that way! The yard is well maintained with a beautiful landscape and an outdoor pool that is clean!

The only thing I didn't like is our stay was short!

Great location for ballon fiesta. Size of room, comfortable beds, two bathrooms in suite, friendly staff

No hot water in tub. There was a notice there would be no housekeeping service, so my friend left a couple of unfinished beverages out, then housekeeping came in and disposed of them while we were out.

the property was a convenient location. it was basically quiet and the staff were all helpful with issues that arose or basic requests. the room had nice amenities (mini-fridge, desk, and updated style). I appreciated the fact that it was pet-friendly and I could take my dog to the breakfast room with me.

The outside stairs could have been maintained better. The gym was not pleasant … just 2 basic machines and didn’t have a good feel.

Our front desk help was AMAZING I can’t remember her name but she went more than above and beyond. I spoke on the phone with her a few times she was extremely helpful she also check me in and she was even more amazing. She made everything extremely easy for a crazy family trip.

I can’t say one thing many things.

Very large room. They were able to accommodate my request for a ground floor room although there is a elevator so an upper room would have been ok too. The bed is very comfortable. The room is basic but has been updated with vinyl flooring. I have not had the breakfast yet.

From a distance the building looks ok due to being recently painted, I think. However, where the doors are located for the rooms, did not get a fresh coat of paint and the doors themselves are filthy, making the room look shabby from the outside. The glass turntable in the microwave seems to be for a different size of microwave because it wouldn't sit right on the underneath part. If you put the glass where it should go, the microwave door won't close correctly. I had to sit the glass kind of half on and half off the turntable underneath, pushed towards the back to the door would close. It worked ok that way but made a lot of racket.

Everything else, the bed, was soooo comfortable! The online reviews, were not at all accurate more like complainers, but we're easy to please. Clean, comfy, an has mostly everything.

There could have been more breakfast, an having to do it our selfs, not so much for my husband enough food at the stations. The rooms need more creamer.