Our room was very large ... much larger than some other rooms based on the schematic on the inside of the room's door. Breakfast had fantastic muffins. The other breakfast options were fine … eggs, waffles, more eggs, sausage/bacon, bagels, cold cereal, instant oatmeal, etc. Location is near the interstate and thruway and about 10 minutes from downtown.

The bathroom was tiny ... could barely swing the door past the front of the toilet, and then it covered the entrance into the shower. The room and hotel felt a little damp, perhaps because it was hot and humid during our visit.

Convenient to the New York Thruway. Quiet, clean and comfortable room.

Bathroom was quite small but manageable. The bed was comfortable but not great. We were given a handicap accessible room that we had not asked for, but we made a last-minute reservation and were happy to have found this hotel.

Very clean , friendly staff, nice breakfast options

Specifically reserved room for using the pool-unfortunately it wasn’t operational. Nice that arrangements were made to use another hotel’s pool, but at 10 degrees it was too cold to go from pool to car etc. so only used the pool one time during our stay :(

The staff is always helping you to feel comfortable. One very important point for me is that they have EV chargers.

They only need to put a sign that, in front of the two chargers, parking is only allowed for vehicles when charging. This would avoid the fact that EVs cannot charge because that spot is occupied just as a parking spot.

Breakfast was very good. The attendant was very friendly and helpful. The area was clean. She did a great job. She made the stay very enjoyable. She smiled. She said hello each morning. She engaged in appropriate conversation.

One individual at the front desk clearly doesn’t like her job. When asked “How are you today?”, she responded “Well, I have to work.” The same person wouldn’t look up at me when we checked out 4 days later.

Nice, clean room, good location, good breakfast with hot vegetarian options.

Got there at 4:30 and room was not ready yet. Not a big deal, but they may have some staffing issues. The room was clean, however, so housekeeping did a good job.

My room was very comfortable and clean! The staff was wonderful. My compliments to the woman who was running breakfast. It was mobbed, and she kept the food coming out very efficiently. The breakfast itself was great! There was a great spread. I would definitely say at this hotel again.

Nothing at all. It was great!

Breakfast was awesome many choices

It was late I didn't notice a lot of things and I usually very picky about hotels so it was good I was happy the bathrooms had everything we need not enough but everything

Really loved the property and the staff! They were so polite and helpful, and the property was well maintained! This will be our next stay in Rochester as well!

Basic but very detailed for comfort. First hotel we've stayed in that offered oatmilk along with other dairy free and gluten free choices for breakfast. Squeaky clean new bathrooms.

Hallway carpet and wallpaper very dated, but the rooms and public areas were modern.